Md. Mehedi Hasan
Forum Replies Created
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Forum: Plugins
In reply to: [WP Page Builder] Site titleHi there,
Thanks a lot for contacting us. Page and site title already shows at the browser. What do you want to archive? Can you please describe your requirements with a few screenshots or a video (if possible)?
Regards
Forum: Plugins
In reply to: [WP Crowdfunding] incomplete orders are countedHello Tom,
Thanks a lot for sending the video. I’m having trouble understanding the mentioned issue and possible solution without checking your site. I would request you to come to our live chat or email at
[email protected]for further investigation.Regards
Forum: Plugins
In reply to: [Tutor LMS - eLearning and online course solution] Quiz (Open Ended / Essay)Not yet. Hopefully, it will be resolved within one or two updates. Please take a closer look at the changelog: https://www.ads-software.com/plugins/tutor/#developers whenever we release an update.
Forum: Plugins
In reply to: [WP Mega Menu] Background color is not workingHello there,
Thanks a lot for using the WP Mega Menu and contacting us for support. The menu should have work on your site. If it’s not working, it can happen for the following reasons.
You have not enabled the Mega Menu theme from Appearance > Menus: https://prnt.sc/ooffxd
CSS is not generating for the file upload permission issue. To fix this, set In <head> to the CSS Display Location option from WP Mega Menu settings.
Megamenu can be conflicted with a third-party plugin. Please disable all third-party plugins one by one and check the color options after disabling each plugin.Please fix these issues to get the menu works. If the provided solution doesn’t work for you, I would request you to come to our live chat or email at
[email protected]for further investigation.Regards,
MehediHello there,
I’m sorry to inform you that we don’t have a shortcode like Tutor Course for showing Tutor LMS categories. You can apply this solution: https://stackoverflow.com/questions/39652122/how-to-list-all-category-from-custom-post-type/39661842.
I hope it will work for you.
Regards,
MehediForum: Plugins
In reply to: [WP Page Builder] Page builder editor can’t loadWe’re sorry for the inconvenience. I’m having trouble understanding the mentioned issue and possible solution without checking your site. I would request you to come to our live chat or email at [email protected] for further investigation.
Hello @arsama,
I’m sorry to inform you that there is no option to rewrite Tutor LMS admin CSS.
You can use the Add Admin CSS plugin to rewrite CSS as per your requirements.Regards,
MehediHello @ayenco01,
We’re sorry for the inconvenience. Make sure the permalink structure of your site is not plain: https://prnt.sc/ry835v. Navigate to Settings > Permalink to check the settings.
If it doesn’t help you, I would request you to come to our live chat or email at
[email protected]for further investigation.Regards,
MehediForum: Plugins
In reply to: [WP Crowdfunding] Metabox.io integrationHello there,
I apologize for the delay. You may need to customize our plugin a lot to integrate the Metabox plugin. It will be better if you can follow these procedures to add a new field and save the filed data on the database.
1. Add a field in the submit form –
wp-crowdfunding/shortcode/Submit_Form.php
2. Save field in the submit form –
wp-crowdfunding/includes/woocommerce/Submit_Form.php
3. Add Backend field in WooCommerce way –
wp-crowdfunding/includes/woocommerce/Woocommerce.php
4. Save Backend field in WooCommerce way –
wp-crowdfunding/includes/woocommerce/Woocommerce.php
5. Show Field Depends on where you want to show the data (Here are lots of files)-
wp-crowdfunding/wpcftemplate/woocommerce/basic/
If you are a developer, I believe you can do that easily.
Regards,
MehediForum: Plugins
In reply to: [WP Crowdfunding] How to customize New Project Submission Form?Hello @gmunez,
I apologize for the delay. Please follow these procedures to add a new field and save the filed data on the database.
1. Add a field in the submit form –
wp-crowdfunding/shortcode/Submit_Form.php
2. Save field in the submit form –
wp-crowdfunding/includes/woocommerce/Submit_Form.php
3. Add Backend field in WooCommerce way –
wp-crowdfunding/includes/woocommerce/Woocommerce.php
4. Save Backend field in WooCommerce way –
wp-crowdfunding/includes/woocommerce/Woocommerce.php
5. Show Field Depends on where you want to show the data (Here are lots of files)-
wp-crowdfunding/wpcftemplate/woocommerce/basic/
If you are a developer, I believe you can do that easily.
Regards,
MehediForum: Plugins
In reply to: [WP Crowdfunding] incomplete orders are countedI apologize for the delay. Somehow we have missed the thread.
Without the order completion, the new Backed amount should not be counted and the campaign status should not update.
I have tried to reproduce the issue locally. It’s working fine for me. Can you please reproduce the issue by recording your screen and share the video with me?
Hopefully, we will have a solution for you very soon.
Regards
Forum: Plugins
In reply to: [WP Crowdfunding] incomplete orders are countedHello there,
We’re sorry for the inconvenience. Without the order completion, the new Backed amount should not be counted and the campaign status should not update.
I have tried to reproduce the issue locally. It’s working fine for me. Can you please reproduce the issue by recording your screen and share the video with me?
Hopefully, we will have a solution for you very soon.
Regards
Hello @zaraza9106 and @arsama,
We’re sorry for the inconvenience. I have reproduced the issue locally. Yes, Tutor LMS redirects the user on the same course page after inserting wrong login information.
I have added this as an Improvement. We will try to implement this in our future updates. We are continuously releasing updates even in the Corona Pandemic situation. Hopefully, you will be patient and cooperate with us.
Regards,
MehediForum: Plugins
In reply to: [Tutor LMS - eLearning and online course solution] Course ManagementHello there,
Thanks a lot for using Tutor LMS and contacting us.
1. If your instructors don’t understand the WordPress interface, they can simply create the course using the Frontend Course Builder of Tutor LMS pro. When you are using the free version, you need to create a WooCommerce product with the course price for your instructor. Then they will be able to select the product in the Course add/edit screen.
Instructors have access to upload the mp4 video files from the course creation interface. You don’t need to upload files for them. Can you please explain the QA issue with a few screenshots or a video (if possible)?
2. You can remove yourself from the instructor list of the course. Here is the screenshot: https://imgur.com/a/nXXngwT.
I am not 100% sure about the second issue. Can you please describe your issue with a few screenshots or a video (if possible)?
3. The instructor needs to have the Tutor Instructor role to make changes in the course.
4. The main author of the course will get earning: https://imgur.com/a/0u7NeeG. Not the other instructors. And you need to set the withdrawal method from Tutor LMS > Settings > Withdrawal: https://prnt.sc/s37lsb. There are three options available: Bank Transfer, E-check, PayPal
5. Maybe you have not saved the permalink after changing that.
Regards,
MehediForum: Plugins
In reply to: [WP Mega Menu] Menu doesn’t work correctlyYou have deactivated the WP Mega Menu on your site. Can you please reactive? So I can find a solution for you.