Mehrshad Darzi

@tannerchung
are you using cache plugin ? for example WP Total Cache?

@roam92

the basis of number visitor is unique User IP.
Please check your wp_statistics_visitor table in MySQL.
Which IP is repeated? The problem is there

@admintg

Hi, Please see
https://www.ads-software.com/support/topic/last-update-results-in-fatal-error-with-class-vectorfacewhipwhip/

your server cache composer.json file for speed.Please talk your Hosting about this problem.
for install new version you should Download last version of wp-statistics zip file and upload to your server. in wp-content folder.

• This reply was modified 5 years, 11 months ago by Mehrshad Darzi.

@budgetvertalingonline

Please get a FTP Account From Your Hosting.then go to file manager and edit this file.

@roam92

in top page of visitor IP Tab, you see your real IP ok.
you should find same IP in items and select.
if all items is “no available data”.
please check all $_SERVER in bottom of page and type Custom Header.

@budgetvertalingonline

thanks for your screenshot.
please change

wp-content/plugins/wp-statistics/includes/classes/class-wp-statistics-admin.php

line 337 to :

$post_type = get_post_type( $post_id );
if($post_type !="page" or $post_type !="product") {
$post_type = 'post';
}
echo "<a href='" . WP_Statistics_Admin_Pages::admin_url( 'pages', array( 'page-id' => $post_id ) ) . "'>" . wp_statistics_pages( 'total', "", $post_id, null, null, $post_type ) . "</a>";

save file and test again.
tell me result.

• This reply was modified 5 years, 11 months ago by Mehrshad Darzi.

@internationils

thanks for you problem.
for new version we are preparing a new method for setting of plugin that fixed all option problem.

@raydeyoung

Hi,
please upload your screenshot in https://imgur.com/ and give me image Link for review.

@veganist

Hi,
This Packge is removed in last version.
it seems your update is not complete.
please download WP-Statistics Latest Version zip file and upload your server.

https://downloads.www.ads-software.com/plugin/wp-statistics.12.6.4.zip

after install new version. go to the WP-Statistics Setting Admin Page (Visitor IP Tab) and Select Your Method for get User IP.

• This reply was modified 5 years, 11 months ago by Mehrshad Darzi.
• This reply was modified 5 years, 11 months ago by Mehrshad Darzi.
• This reply was modified 5 years, 11 months ago by Mehrshad Darzi.

@budgetvertalingonline
Hi, thanks for your comment.
please give me screenshot about your problem ?
you can upload your image in https://imgur.com/ service if you do not have any host.

@roam92

it seems your HTTP_X_FORWARDED_FOR have two ip for security your server.
we solved this problem in new Version that release soon.

thanks for your comment.

@jimmysix

thanks for your issue.
this problem fixed and release soon in new Version.

@caoxiangyu
new Version of WP-Statistics have a new Option for Get Visitors IP.
Please wait for new version.

@sblades
thank you for your comment.
The problem with the number of visitors is to receive the user’s IP.
Due to the diversity of configurations of servers, we will be setting it up in the new version.
Wait for the new version.

Is the Client IP different from the Server Info (Remote_ADDR or another parameter) IP in Your wp-statistics Optimization page ?