melodies

Hi @upsell

Okay, I will look forward to it in future versions. Thank you.

/* Allows IP to be passed from remote host to server */
if (isset($_SERVER[“HTTP_X_REAL_IP”]))
$_SERVER[“REMOTE_ADDR”] = $_SERVER[“HTTP_X_REAL_IP”];

Hi @upsell,

Thank you for your reply.

Please how can I set the plugin to obtain the visitor’s real IP with “HTTP_X_REAL_IP”?

The plugin seems to have a conflict with the new nginx configuration, and every visitor’s IP is showing up as the same.

@crudhunter — Thank you for the detailed explanations and suggestions ??

@paultgoodchild — Thank you for the next release fix ??

Hello,

I am having this exact same problem with the Audit Trail Viewer. Just a couple of weeks ago, the website started showing its server’s IP as the IP of every logged in user.

I contacted the hosting company to know what is causing it, and they said that there were some global changes made to Nginx and OHWP servers that might have affected how the Shield Security plugin obtains users’ IPs. They said I would need to change the method in which IPs are obtained on the plugin’s settings page …but there is no way to do this in the setting options, correct?

The support staff also stated the following: “The nginx configuration is set to display the real IP of the visitor. I’m not sure how the plugin developer pulls the data.”

Based on their investigation of the issue, they were able to narrow the problem down to the manner in which IPs are being pulled.

Which method does the Shield Security plugin use to obtain IPs?