merlinmonmouth

Hi,

I suggest you carefully go through each rule. This normally means that your rules don’t match the items in your cart

Take a VERY careful look, you’ll probably find the issue

Thanks

Great!

Thanks – I’ll take a look but have not seen or heard of this issue anywhere else.

My suspicion is a conflict somewhere
Thanks

Hi – can you tell me if anything changed with your site?

Also please try exporting a smaller subset of data…maybe pick a specific day

Thanks

Hi – yes the plugin gets updates. Are you sure you are not referring to have each line item on a separate row as opposed to each order??

Thanks

Hi – in the paid version you can get both the Shipping Company Name and the Billing Company Name

Thanks

Sorry to hear you are having this problem – I am guessing something changed or another plugin is conflicting.

Is it still happening?

Thanks – we’ll add it to the suggestion list.
Thanks

Thanks – interesting idea, we’ll add it to the suggestion list

Thanks

Thanks. This normally means you do not have any rules that match the items in your cart. Please check them carefully

Thanks

Please check your product and rules. In this instance it normally means you don’t have a rule that meets the items in the cart.

Also I strongly advise you to never post passwords on a public forum.

The latest version should resolve this issue
Thanks

Hi – it’s possibly stored as meta data so you could take a look there….

As an aside, meta data for orders and products is available for export in our Pro version.

Thanks.

Hi – this plugin just exports the data that is the database, it doesn’t change anything.

Thanks

Thanks – I’ll take a look.