Metagauss Translation Team (CLPTE)

Hi @rosbiffer,

Our team has replied to your ticket. Since this is about paid versions, we will continue the conversation on the ticket itself.

Feel free to post any further relevant questions or information there.

We are happy to hear that RegistrationMagic and our support services fulfil your expectations. Thank you for leaving us amazing review.

Thank you for bringing this possible conflict to our attention. We have tested the scenario on our end and found that it is working fine without any conflicts. Could you please provide more details about the issue, such as the WordPress environment you’re using and the plugin details? This information will help us diagnose the problem on our end.

Hello @rubencc,

Thanks for your amazing feedback and review.

Your suggestion regarding version number has been noted and we will be including the change to reflect it in our upcoming update.

Thank you for the update @abyc. We are glad to hear that issue has been resolved.

Hello @leo202006,

We are glad to hear that the issue has been resolved. Feel free to reach out to us if you need any further assistance.

Hello @ordtheo,

As per our update on the other ticket, this issue was also due to multiple shortcodes being used on same page. The problem has been resolved now.

Feel free to reach out if there are any further questions.

Hello @ordtheo,

Updating the resolution here for public visibility.

As per our response to your ticket on our internal support portal, the issue has been resolved. It was caused by having multiple shortcodes on a single page.

Feel free to reach out if you still have any questions regarding this.

Thanks for the further information @gagawp.

Could you please also confirm if you are using standard or Premium version of the plugin?

Hello,

Due to lack of further information, we are marking this ‘resolved’ for now. Please feel free to re-open it and provide us the requested information if you still need assistance.

Hello @lucas1311,

Thanks for the update. We are aware about the issue, and the fix for it is planned with upcoming version 4.0.3

Thanks for the update @lpint.

Hello @stellariz,

Just wanted to update you (in case you are not already aware), that we launched the fix for the reported issue in our last release. You may verify and let us know if you still face any problem.

Hi @wardencenter,

The fix for the reported issue went live with version 4.0.2

Please verify and let us know your feedback.

Hello @tantriabenk

Thank you for reaching out to us.

As part of our recent update to version 4, we have deprecated the function of overriding template files through the child theme. The change was implemented to adopt the recommended plugin standards and will fix layout issue with pretty links.

Please delete the custom single-event.php file from your child theme directory, as this functionality has been deprecated. We are currently working on introducing a new method to add custom templates in our upcoming releases.

If you have any further questions, please don’t hesitate to reach out to us.