Metagauss Translation Team (CLPTE)

Hello @2020media, Yes- we are going to launch a major update containing the underlying code optimization and tweaks. This will allow us to work on new features and fix some of the existing workflow problems.

You may find the release notes here: Version 4 Release Notice? – EventPrime (theeventprime.com)

All our extensions have been updated as well to work seamlessly with new version.

Regarding your concern about customization, could you please provide us details regarding those? Do you have custom changes or custom extensions built by third-party developers? Our support team will assist you with information required to make sure your site and customization keep working smoothly.

Also, could you please confirm if you use Premium version or extensions of EventPrime?

Thank you for a great review. We are glad to know that you are satisfied with RegistrationMagic and our services. We will continue to strive for meaningful updates in the future too.

Hello @creativeyadley,

Thanks for taking out the time to review EventPrime.

Your feedback is greatly appreciated, and we are already working on to improve the plugin further. The design elements optimization, widget related features, and CSS that is easier to customize, are all on our roadmap (along with numerous other updates) for release soon.

We will keep working towards perfecting EventPrime with every version.

Thank you for the amazing feedback @jmmiranda. Its good to know that the features of RegsitrationMagic are proving to be useful for you.

We are further working on to add new improvements to the plugin and keep rolling out meaningful updates in future.

Hello @mashoodkhan321

Thanks for your response. Since this is related to the paid version of EventPrime, its better to have the support handled directly via our dedicated ticket portal. www.ads-software.com support system is encouraged by the moderators to be for standard version of the plugins.

You already have a couple of tickets with us, and we replied to those. The refund for the duplicate purchase of Stripe was initiated. Also, the issue was resolved on your site.

Hi @mashoodkhan321

We tried reaching out to you a few times, but there has not been any further response. We are marking this ticket resolved for now. Please feel free to re-open it if you still need any assistance.

Hi @vbueschken

Thanks for checking on the status of the fix required for the issue. Yes, our team was able to replicate it, and we have been working to launch a major update including the solution for this problem. Right now we are in the testing phase, and our target is to go live with it within next month.

Do let us know if you still have any questions.

We have implemented the changes in the test versions and fix will be launched within one of our upcoming versions next month.

@rosbiffer – sorry for the delayed response. We have been trying to offer the best solution, but any custom code changes without proper testing on the site may lead to unexpected results. So, we cannot share the code change suggestions.

Thank you so much for taking the time to share your experience with?RegistrationMagic! Your feedback truly warms our hearts, and we’re thrilled to hear that our plugin has consistently exceeded your expectations.

We’re delighted that you find the plugin features intuitive and useful.

Our team works tirelessly to provide swift and concrete support, so your kind words mean a lot to us. ??

Once again, thank you for choosing?RegistrationMagic. We’re honored to be part of your website management toolkit!

Hello @mashoodkhan321 – since you already have a ticket with us on our support portal, and we are waiting for your response there, I am posting this response as an information update here.

Please provide us with the requested details to allow us to assist you further.

Hello @oliveira7,

Thank you for amazing review. We’ve put a lot of effort into RegsitrationMagic features and making those adaptable to various needs, so it’s fantastic to hear that it’s been helpful for you.

Your support means everything to us, and we’re honored to have you as a valued user of our plugin.

Warm Regards.

We are thrilled to hear about your review of EventPrime plugin. Your kind words mean a lot to us! We will ensure meaningful updates in the future too.

Thanks for your feedback and review. We are happy to hear that you are satisfied with our services.

Thanks. Feel free to start a new thread once you have further inputs for us.