• Resolved piotrk87

    (@piotrk87)


    I use the accordion on some pages / blog posts on that website, but it does not work on the homepage. It normally worked some months ago, now when I click on it does not show the contents.

    I use WP Rocket, but disabling it does not change anything.

    Please can you look into it and help?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hi @piotrk87,
    Greetings. Hope you are doing well.

    Regarding your query, it seems really strange. I would like to suggest you to edit the homepage and at the bottom please add a new fresh EA Advanced Accordion widget and check if this works or not. Please let me know so that I can check and assist you further.

    If the new widget doesn’t work I would like to suggest you to do a plugin conflict check. You can check for Plugin conflicts by deactivating all the third-party plugins one by one except for?Elementor and Essential Addons. Simply go to your?WordPress Dashboard?and navigate to?wp-admin -> Plugins?and then, deactivate other Plugins.

    Besides, you can switch to a different theme like Astra, Flexia or Twenty Twenty. And, check back as well.

    Let me know how it goes. Thank you!

    Thread Starter piotrk87

    (@piotrk87)

    Actually it seems you have fixed it with your most recent update.

    Plugin Support Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hello @piotrk87,

    ?Really happy to know that. I am glad that your issue has been solved, please feel free to contact our support anytime you need help, we are always here to assist you.

    If you don’t mind me asking if you like our plugin and also our support, could you do me a favor, and spend 30-sec to review us following this link, this will help us to serve better.

    ?Link to review – https://www.ads-software.com/support/plugin/essential-addons-for-elementor-lite/reviews/#new-post?

    ?Thanks and Regards.

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.