micahbule
Forum Replies Created
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Forum: Plugins
In reply to: [Payments via PayMongo for WooCommerce] Changing the Maya iconHi @allancaeg, thanks for reaching out. We will definitely check this out. More often than not, this is a theme issue on how payment methods are being displayed using a particular theme. We will see if this is something that happens even with the default ones. If so, we can issue a fix. Otherwise, the best you can probably do is manually target the images using external styling to make it look larger.
As an update to this ticket, we have concluded that this is not an issue with our plugin.
Furthermore, we have concluded that the hosting of the author might have been infected with malware that was injecting the code for the credit cards at this point.
Refer to the following link for more details. https://www.ads-software.com/support/topic/woocommerce-suspicious-credit-debit-card-payment-method-for/
Closing ticket for now
Hi @orlandsalas, based on checking, it seems like you have a plugin or theme conflict on your end. Our plugin initially loads the form correctly, but some other plugin or theme is causing it to change. I have sent additional findings as a reply to your email.
Better to do a plugin/theme troubleshooting using WooCommerce’s self-service guide, section 4. https://woocommerce.com/document/woocommerce-self-service-guide/#section-4
If you can identify which plugin/theme is causing it, we can try to help you further.
Thanks.
Hi @orlandsalas, can you send us the actual URL for your checkout so we can investigate further? It seems like an issue with loading assets for your theme and may not be directly related to the plugin in general.
You can send the URL to [email protected]
Thanks!
Forum: Plugins
In reply to: [Payments via PayMongo for WooCommerce] DiviHi @sirdavidpaladin, this only follows checkout pages by WooCommerce itself. We have not tested this against Divi-themes.
Hi @alpineda, have you enabled the payment option? Just to be sure, you can send screenshots to [email protected] for checking.
Thanks.