michaeldevelopers123

For PHP errors: https://snipboard.io/d3ubt7.jpg

We made troubleshoot everything and we see that Yoast SEO plugin has the problem

{login details removed by moderator}

• This reply was modified 2 years, 5 months ago by Steven Stern (sterndata).
• This reply was modified 2 years, 5 months ago by Yui.

The weight of some items are different when they are full or empty. How do we go about this? Do we add them as 2 separate products – one full, one empty; or can we do 2 variations of the same product with 2 different weights?

Ok kindly check this one if this will work https://snipboard.io/Vcw0Zl.jpg
Let me know thanks.

• This reply was modified 2 years, 5 months ago by michaeldevelopers123.

Hello sir we’re confused of the solution you provide. We did not do anything in our wp-login. Usually if we log-in in our site we just use this “/wp-admin or /wp-login.php” and can’t log-in like the screenshoot( https://prnt.sc/26mxp0k) I sent above. Let me know your thoughts on this. Thanks!

Hello,

“One Page Checkout” plugin is client setup to make checkout on product page if we disable it there’s no more checkout process on product page. I think you are aware on it? since the problem is only on checkout process on product page? As I said earlier Paypal behavior is working good on Cart and Checkout page.

Hope you understand on our concern? “One Page Checkout” plugin is what our client wants so we don’t need that to disable for check because the issue is on Product page checkout process.

We believe the problem is on the plugin function. I can send you the login to further look on the problem since we follow your suggestions. No worries it is just a staging site.

{credentials removed by moderator}

Please let me know what you will found.

Thank you.

• This reply was modified 3 years, 7 months ago by Yui. Reason: credentials removed

Hello,

I just disabled all plugins and try to swap the theme to Twenty nineteen but still the issue are there.

We created staging site here : https://uagrant.thenonprofitpeople.com/product/ua-legacy-grant-package-15-pack/ and if you can try to check paypal are only shown above if we choose paypal.

As you know this are only plugin that are active on the site : https://prntscr.com/1qaa5db

This problem is because of the plugin as I said but you are not giving the good support on this issue.

Please fixed this ASAP since I contacted this issue for more than a week already.

Let me know what is the problem.

I can send access if you want.

Hello,

I think the problem is on the plugin? Because if I will not select this Paypal after add to order : https://prntscr.com/1pq2kxh no paypal button showing here : https://prntscr.com/1pq3grc

But if I will choose this paypal : https://prntscr.com/1pq43gi paypal button showing above, check this screenshot: https://prntscr.com/1pq4k0a

Can you please check.

Thank you.

`Hello,

We tried activating some of the plugins and troubleshooting but it didn’t fix the issue.

I need help coming from your plugin support because I am thinking it is something on the plugin.

Can you please look at what the issue really is?

Looking forward to the solutions.

Thank you.

Hello,

But we are not using Posts or Category. See this screenshot: https://prntscr.com/137rayo

We need to update not only meta description but also SEO title tag.

Please update us ASAP.

Thank you.

Hello,

Can you check the message I sent above we need to have a solution on that issue ASAP.

Looking forward for your help.

Thank you.

Hello,

Yes, we able to do that on this site : https://sc.thenonprofitpeople.com/ you can check it at the footer, button name – Translate and it works.

Button are shows and function but the problem after reload on the page, first click on the button function didn’t work and it need the 2nd click to make the button works.

Can you check how it will be fixed? or just provide solutions on it.. I know you have option on it.

Thank you.

Hey there is no response for the for the support plug-in on how to fixed this issue.

Hello,

Just want you to inform that we test it again on this url to sure everything will works : https://balloon.thenonprofitpeople.com/ with 2 plugin woocommerce and square enable.

The Square plugin is updated on version 2.2.2 but it is still not working and it appears to be stuck on this screen : https://prntscr.com/ujc7km and we wait too long but nothing happens. If we click on OK, it prompts to reload the page.

If we reload the page, then nothing is imported in the products. It’s stuck on this screen for more than 30 minutes. There are only 23 products that we want to import from the Square location.

Is there anything we need to check on Square as well?

Thank you.

1) System Report
`
### WordPress Environment ###

WordPress address (URL): https://knowyoursel.com
Site address (URL): https://knowyoursel.com
WC Version: 4.5.2
REST API Version: ? 4.5.2
WC Blocks Version: ? 3.1.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.5.0
Log Directory Writable: ?
WP Version: 5.5.1
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.22
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.72.0
OpenSSL/1.1.1g

SUHOSIN Installed: –
MySQL Version: 5.7.31
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ? Your server does not have the SoapClient class enabled – some gateway plugins which use SOAP may not work as expected.
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.5.2
WC Database Prefix: wpds_
Total Database Size: 11.83MB
Database Data Size: 9.71MB
Database Index Size: 2.12MB
wpds_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpds_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpds_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpds_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpds_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpds_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpds_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpds_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpds_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpds_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpds_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpds_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpds_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpds_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpds_actionscheduler_actions: Data: 2.52MB + Index: 0.58MB + Engine InnoDB
wpds_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpds_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpds_actionscheduler_logs: Data: 0.39MB + Index: 0.27MB + Engine InnoDB
wpds_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpds_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpds_layerslider: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpds_layerslider_revisions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpds_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpds_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpds_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpds_options: Data: 3.05MB + Index: 0.06MB + Engine InnoDB
wpds_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpds_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpds_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wpds_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpds_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpds_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpds_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpds_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpds_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpds_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpds_revslider_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpds_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpds_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpds_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpds_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpds_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpds_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpds_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpds_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpds_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpds_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpds_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpds_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpds_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpds_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpds_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpds_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpds_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpds_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpds_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpds_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpds_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpds_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpds_woocommerce_square_customers: Data: 2.52MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 1
elementor_library: 1
page: 6
post: 3
product: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (9) ###

Bridge Core: by Qode – 2.4.5
Elementor: by Elementor.com – 3.0.8.1
Envato Market: by Envato – 2.0.5
Facebook for WooCommerce: by Facebook – 2.0.1 – Installed version not tested with active version of WooCommerce 4.5.2
Google Ads for WooCommerce: by Kliken – 1.0.4 – Installed version not tested with active version of WooCommerce 4.5.2
Mailchimp for WooCommerce: by Mailchimp – 2.4.5 – Installed version not tested with active version of WooCommerce 4.5.2
Slider Revolution: by ThemePunch – 6.2.22
WooCommerce Square: by WooCommerce – 2.2.1 (update to version 2.2.2 is available)
WooCommerce: by Automattic – 4.5.2

### Inactive Plugins (0) ###

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #8 – /shop/
Cart: #9 – /cart/
Checkout: #10 – /checkout/
My account: #11 – /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Bridge Child
Version: 1.0.0
Author URL: https://www.qodethemes.com/
Child Theme: ?
Parent Theme Name: Bridge
Parent Theme Version: 23.0
Parent Theme Author URL: https://qodethemes.com/
WooCommerce Support: ?

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: bridge/woocommerce/cart/cart-empty.php
bridge/woocommerce/cart/cart-shipping.php
bridge/woocommerce/cart/cart-totals.php
bridge/woocommerce/cart/cart.php
bridge/woocommerce/cart/shipping-calculator.php
bridge/woocommerce/checkout/form-coupon.php
bridge/woocommerce/checkout/thankyou.php
bridge/woocommerce/content-product.php
bridge/woocommerce/content-single-product.php
bridge/woocommerce/global/form-login.php
bridge/woocommerce/global/quantity-input.php
bridge/woocommerce/loop/add-to-cart.php
bridge/woocommerce/loop/loop-start.php
bridge/woocommerce/loop/pagination.php
bridge/woocommerce/loop/rating.php
bridge/woocommerce/loop/result-count.php
bridge/woocommerce/loop/sale-flash.php
bridge/woocommerce/myaccount/form-login.php
bridge/woocommerce/myaccount/form-lost-password.php
bridge/woocommerce/myaccount/my-address.php
bridge/woocommerce/myaccount/my-orders.php
bridge/woocommerce/single-product/add-to-cart/external.php
bridge/woocommerce/single-product/add-to-cart/grouped.php
bridge/woocommerce/single-product/add-to-cart/simple.php
bridge/woocommerce/single-product/add-to-cart/variable.php
bridge/woocommerce/single-product/related.php
bridge/woocommerce/single-product/sale-flash.php
bridge/woocommerce/single-product/tabs/additional-information.php
bridge/woocommerce/single-product/tabs/description.php
bridge/woocommerce/single-product/tabs/tabs.php
bridge/woocommerce/single-product/up-sells.php

### Square ###

Environment: Production
Tokenization Enabled: –
Debug Mode: Off

### Action Scheduler ###

Complete: 1,739
Oldest: 2020-09-14 01:29:27 +0000
Newest: 2020-09-15 02:37:35 +0000

Pending: 1
Oldest: 2020-09-22 02:18:13 +0000
Newest: 2020-09-22 02:18:13 +0000

2) Square Setup : https://prntscr.com/uiozjo

Hello,

Any help for the support team? We are about to launch the website this week and we would appreciate some help asap.

Thanks.