michaelmotorcycle

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  • Thread Starter michaelmotorcycle

    (@michaelmotorcycle)

    This was not a WebinarPress error. The root cause was the WordPress web hosting vendor modified the CRON function without informing us of that change. Once we enabled logging in the WebinarPress settings, it gave us a clue why/where the emails were getting stuck.

    The?wp-config.php?file contains the setting that disabled the CRON function. Disable was set to “true” so I changed the value to “false” as pasted below.

    Within 30 seconds, CRON ran and “released” all the emails that had failed to send previously. Fixed.
    Here is the wp-config.php edit…

    ==================
    define( ‘DISABLE_WP_CRON’, false );
    /* That’s all, stop editing! Happy publishing. */
    ==================


    michaelmotorcycle

    (@michaelmotorcycle)

    I believe I am encountering this same issue with this Plugin.

    SAME STEPS:
    1. Clicked Settings | Clear Cache | Clear Webinar Cache button.
    2. Clicked the Settings | General Options | Click here to connect with my GoToWebinar Application button.

    SAME RESULT:
    Restores functionality for a day and then fails again.

    WordPress Version: 6.4.3
    Plugin Version: 15.2
    Server running PHP version:?8.1.25.?
    MySQL version:?8.0.34-0ubuntu0.22.04.1

    Thread Starter michaelmotorcycle

    (@michaelmotorcycle)

    Yes! Fixed now.

    Thank you for responding with an update so promptly. Very helpful.
    Worth mentioning that I forgot to clear the browser cache in Chrome so this fix in version 2.4.4 was not visible/functional for me until after I did that step.

Viewing 3 replies - 1 through 3 (of 3 total)