Michael Smale

Hi there,

Thank you for your question.

Another user was also having trouble with that template… See here:

https://www.ads-software.com/support/topic/plugin-header-slideshow-header-not-working

The updated version (v1.1) should fix your troubles.

Please feel free to let me know directly if it doesn’t.

Kind regards,
Michael

Hi Jeremy

Thank you for your question and help with identifying issues in the v1.0 release.

The update to version 1.1 should fix your positioning troubles.

Please also checkout the thread at:

https://www.ads-software.com/support/topic/positioning-header-slideshow

Let me know directly should you continue to have trouble.

Kind regards,
Michael

Hi there,

The update to version 1.1 should fix your troubles.

Please also checkout the thread at:

https://www.ads-software.com/support/topic/positioning-header-slideshow

Also feel free to let me know directly should you continue to have problems.

Kind regards,
Michael

Hi there,

Thank you for your questions.

Unfortunately, for technical reasons, the slideshow cannot support this functionality currently.

Many thanks,
Michael

Hi there,

Sorry for your trouble, and my lateness in replying…

The new version of the plugin should fix the problem you’ve helped identify.

Please checkout the thread at:

https://www.ads-software.com/support/topic/plugin-header-slideshow-just-doesnt-work

because this contains some caveats about updating the plugin.

Also feel free to get in touch directly should you continue to have trouble.

Kind regards,
Michael

Hi Appleworm,

Thanks for your question.

I think your trouble stems from the url to your images.

The plugin is using URLs relative to the XML file.

Checkout my answers in these threads to see if they help at all.

https://www.ads-software.com/support/topic/plugin-header-slideshow-images-not-showing

https://www.ads-software.com/support/topic/plugin-header-slideshow-just-doesnt-work

Let me know directly if you’re still having trouble.

Kind regards,
Michael

Hi Brittoknee,

The update to version 1.1 should fix your positioning troubles.

Please also checkout the thread at:

https://www.ads-software.com/support/topic/positioning-header-slideshow

Let me know directly should you continue to have trouble.

Kind regards,
Michael

Hi there,

Thank-you for your question.

The location of the plugin should be able to be modified in the admin section of WordPress, in the header-slideshow page under Settings.

Also it may be that the problem you identified have been resolved by the new release (v1.1), which places the divs that contain the images in a better location, as the first child and thus directly under, the container div.

Checkout the thread at:

https://www.ads-software.com/support/topic/plugin-header-slideshow-just-doesnt-work

Please let me know directly if you continue to have trouble after updating.

Kind regards
Michael

Hi there,

Thank-you for your question. You have helped identify a feature that may be included in a future release.

Unfortunately the functionality is not currently supported by the plugin.

Many thanks,
Michael

Hi there,

Thank you for your question. Very sorry it has taken so long to get back to you.

The plugin was designed to work with any theme, including custom themes. The recent update to version (v1.1) is intended to increase compatibility with custom themes also.

In the latest version (v1.1) the images are inserted in to the page surrounded by a container div (id: hdr-slideshow). The code for this div is first output with the wp-footer action hook, then uses javascript & jQuery to put the tag immediately below the container div.

The result of this process is to make the plugin independent of theme, and thus should also work with custom themes.

If I can be of further assistance, feel free to contact me directly.

Kind regards,
Michael

The Internet Explorer display issue has been resolved in the release of version 1.1. Linux Firefox 64-bit also tested fine.

Thank-you all for your assistance identifying this issue.

N.B. Automatic upgrade may overwrite the default xml file.
If you edited this default file to point your own images you should probably rename it before upgrading to ensure it is NOT overwritten by the automatic upgrade process. After renaming the default xml file then upgrading header slideshow automatically, simply go to the header slideshow admin screen and point it to the renamed xml file.

The Internet Explorer display issue has been resolved in the release of version 1.1.

Thank-you all for your assistance identifying this issue.

N.B. Automatic upgrade may overwrite the default xml file.

If you edited this default file to point your own images you should probably rename it before upgrading to ensure it is NOT overwritten by the automatic upgrade process. After renaming the default xml file then upgrading header slideshow automatically, simply go to the header slideshow admin screen and point it to the renamed xml file.

Hi there,

Thank-you for your question. Sorry it has taken me a while to get back to you, and you may have solved the issue yourself already.

There’s a new version available today, so you might like to try that.

Alternatively the reason may be that the plugin uses URLs relative to the ‘/wp-content/plugins/header-slideshow/resources/’ directory, and so it isn’t finding your images.

The solution is:
Replace https://www.yourdomain.com/wp-content/
with ../../../

Of course you must include the rest of the file path too.

For example, say you uploaded banner23.jpg, the code would be:

../../../uploads/2012/06/banner23.jpg

In any case, please let me know if you’re still having issues and I’ll do my best to help iron them out.

Regards,
Michael

Hi Red,

Thank you for your question. I would like to help and will attempt to replicate your situation.

Could you please let me know what OS & browser versions you are using?

Many thanks,
Michael

Hi there,

Thank-you for your question, it is a really good question!

The reason is that the plugin uses URLs relative to the ‘/wp-content/plugins/header-slideshow/resources/’ directory, and so it isn’t finding your image.

The solution is:
Replace https://www.yourdomain.com/wp-content/
with ../../../

Of course you must include the rest of the file path too.

For example, for the file you have mentioned, the code would be:
../../../uploads/2012/06/banner23-e1340229248314.jpg

Hope this helps.

Kind regards,
Michael