michelleleonard

Thanks, Rachael.

Rachael, what new plugin did you go with? (We’re having the same issue.) Thanks!

Thanks, bdbrown. I attempted, but Template-Help.com is not a website where I can contact anyone. I signed up to be able to submit a ticket and was promised a confirmation email, which I have not received. I’m not holding out much hope for a response. I need help elsewhere.

Your subject line caught my attention. I’ve been dealing with a similar issue. This morning I found this old thread (resolved), which solved my problem. What I did was used my FTP program to go into a file called “uploads” (htdocs/wp-content/uploads) and saw the suspect “htaccess” file. I renamed it as suggested, and when I checked my website, all was well! I know someone earlier in this thread said it has nothing to do with htaccess, but it did for me! Good luck!!

[resolved] Missing Images, Broken Images, Direct Links to Files Broken (4 posts)

pmagony Member Posted 1 year ago #

This isn’t really much of a question, as much as a contribution to the community.

I spent quite sometime troubleshooting broken images and files on one of my clients websites. The files were on the server. The paths were 100% correct. The permissions were on par with what the platform requires and what any particular plug-in requires.

Yet, you still cannot get the images to appear or even open them up with a direct link to them in the browser.

I found that 9 times out of 10, you probably have a rogue .htaccess file in that directory causing the block. Even if you open the htaccess file and it has no erroneous information in it that would cause the issue, my suggestion would be to rename it to htaccess.txt and retest.

Hope this helps the next guy/gal!

~ pmagony