Mihailo

Here I am, talking to myself, hm… ??

Found the problem, resolution doesn’t matter, plugin doesn’t like transparent background that .png and .webp formats have.

Anyway… closing the thread ??

I’ve just tested it a bit more,

it may be because the product pictures are big 1600 x 2000 pixels, .webp format?

Customer support did excellent work, plugin works perfectly now on our website.

Thanks a lot! ??

Hello, thanks for answering.

Tried both, none worked.

Resaved permalinks, cleared all wordpress cache with W3, tried from 2 browsers, normal and incognito (no cash, no plugins) and it remains the same.

Store credit page goes to error 404, missing page.

?‘apply store credit discounts’ button still doesn’t do anything when clicked.

The customers address is fine now, I can adjust customers store credit from the admin dashboard, it’s just that we cannot use it… :/

??

Hi Josh, thanks for your fast responses and for trying to help! ??

We’re using version 4.5.8.1

I’m happy that the shipping address issue is gone with the wind, good job!

However, when I try to check my store credit in the account dashboard, I get error 404, missing page:

https://ibb.co/SJyLYpx

Here’s the inspect console for that:

https://ibb.co/yghccQQ

Also, the ‘apply store credit discounts’ button still doesn’t work, here’s the console for that:

https://ibb.co/zf2LSD1

We have our own server where we host the files and are using ‘Elessi’ wordpress theme.

Thanks again, Michael.

Ok… Thanks for answering.

That would be an useful thing to add, in my opinion.

Hey bro, I’ve just fixed the same problem on my end.

Here’s what I did, it’s worth a try:

1) I’ve changed AMP to AMP for WP (https://www.ads-software.com/plugins/accelerated-mobile-pages/).

2)They promoted the add plugin (Ads for WP – https://www.ads-software.com/plugins/ads-for-wp/), so I installed that too. There, I’ve just put it my adsense account code ca-pub-xxxxxx and selected adsense auto ads.

3) Changed my wordpress theme to ‘Neve’ theme.

Not sure which one did it, not I want to test it again, as long as it works, I’m good.

Been working on this for a few days, tried many different things, this one finally worked!

Good luck, Mihailo ??

Ye, but I’m using the free plugin, no license code…?

Tried, same thing.

Don’t know, maybe to try different AMP plugin?

Here’s the log:

Ad Inserter 2.5.5

INSTALLED: 2019-10-03 21:30:53 (0000-00-00 21:18:26, 0 days ago)
GENERATED (WP time): 2019-10-04 18:49:19
GENERATED (Server time): 2019-10-04 18:49:19
PLUGIN CODE PROCESSING: 38.59 ms
USER CODE PROCESSING: 0.00 ms
TOTAL PROCESSING TIME: 38.59 ms
SETTINGS: 2.5.5
SETTINGS SIZE: 6575
SETTINGS TIMESTAMP: 2019-10-04 18:47:54
SETTINGS EXTRACT: 2.5.5-96
EXTRACT TIMESTAMP: 2019-10-04 18:47:54
EXTRACT SOURCE: SAVED SETTINGS
USER: LOGGED-IN ADMINISTRATOR
USERNAME: *****
USER ROLES: administrator
MIN.USER FOR EXCEPTIONS: administrator
PAGE TYPE: HOMEPAGE
AMP PAGE: YES
URL: /?amp
REFERER: madjarskodrzavljanstvo.com (https://madjarskodrzavljanstvo.com/?amp)
VIEWPORT 1: Desktop min width 980 px
VIEWPORT 2: Tablet min width 768 px
VIEWPORT 3: Phone min width 0 px
SERVER-SIDE DETECTION: NOT USED
CLIENT-SIDE DETECTION: NOT USED
CLIENT-SIDE INSERTION: NOT USED
BLOCK CLASS NAME: code-block
INLINE STYLES: ENABLED
DYNAMIC BLOCKS: Server-side
PARAGRAPH COUNTING: Standard
NO PAR. COUNTING INSIDE: blockquote, figure, li
OUTPUT BUFFERING: Disabled
AD LABEL: Advertisements
MAIN CONTENT:
PLUGIN PRIORITY: 10
ADMIN DISABLE CACHING: ENABLED
DO NOT CACHE CONSTANTS: DONOTCACHEPAGE DONOTCACHEOBJECT DONOTCACHEDB
HEADER: ENABLED
FOOTER: ENABLED
AD BLOCKING DETECTION: DISABLED

BLOCK SETTINGS Po Pa Hp Cp Ap Sp AM Aj Fe 404 Wi Sh PHP

TOTAL BLOCKS

BLOCKS FOR THIS PAGE TYPE

TIME EVENT
======================================
0 INITIALIZATION START
31 AFTER REQUIRE: 31.78 ms
0 LOAD SETTINGS START
0 LOAD OPTIONS START
0 LOAD OPTIONS END
1 LOAD SETTINGS END
0 AFTER LOAD SETTINGS: 33.84 ms
0 AFTER LOAD GLOBALS: 33.86 ms
0 INITIALIZATION END: 33.94 ms

18 PLUGINS LOADED START
0 PLUGINS LOADED END: 0.01 ms

0 PLUGINS LOADED INSTALL DST START
3 PLUGINS LOADED INSTALL DST END: 3.16 ms

33 INIT HOOK START
0 INIT HOOK END: 0.89 ms

0 WP LOADED HOOK START
0 WP LOADED HOOK END: 0.00 ms

3 WP HOOK START
0 PROCESS SHORTCODES [ADINSERTER AMP]
0 SHORTCODE TEXT: “|amp|”
0 SHORTCODE END: 0.12 ms

0 WP HOOK END: 0.59 ms

INSERTION SUMMARY
======================================

SERVER_ADDR: 198.23.57.139
HTTP_CF_CONNECTING_IP:
HTTP_CLIENT_IP:
HTTP_X_FORWARDED_FOR:
HTTP_X_FORWARDED:
HTTP_X_CLUSTER_CLIENT_IP:
HTTP_FORWARDED_FOR:
HTTP_FORWARDED:
REMOTE_ADDR: 109.122.123.168

MULTISITE: NO
site_url: https://madjarskodrzavljanstvo.com
home_url: https://madjarskodrzavljanstvo.com
ABSPATH: /home/www/madjarskodrzavljanstvo.com/
WP_CONTENT_DIR: /home/www/madjarskodrzavljanstvo.com/wp-content

PHP: 7.3.10
mbstring: LOADED
Default charset: UTF-8
Memory Limit: 128M
Upload Max Filesize: 10M
Post Max Size: 20M
Max Execution Time: 30
Max Input Vars: 1000
Display Errors:
cURL: ENABLED
fsockopen: ENABLED
DOMDocument: YES

Wordpress: 5.2.3
Current Theme: Journalist Feedly 1.0

A INSTALLED PLUGINS
======================================
* Ad Inserter 2.5.5
* AMP 1.3.0
* Duplicator 1.3.22
Insert Headers and Footers 1.4.4
* Really Simple SSL 3.2.5
W3 Total Cache 0.10.1

I’m having the same problem.

Been trying to resolve it for days now.

I’ve been using both ‘standard’ and ‘transitional’ mode of the AMP plugin and there are no ads on AMP pages!

I used to have ads on normal html without a problem.

There is no code added when I look at the source code of the AMP page (header and body code), even though I’ve put them in the plugin and enabled header and footer.

There is code added however in non-AMP version and ad inserter label blocks works fine.

Even when I add the code with another plugin or manually (by putting the custom html on the page in wordpress) still I get no ads on AMP version.

Automatic ads for AMP pages are enabled in Adsense account.

Here’s my debugging code from ‘log processing’ from the AMP version

Ad Inserter 2.5.5

INSTALLED: 2019-10-03 21:30:53 (0000-00-00 21:06:43, 0 days ago)
GENERATED (WP time): 2019-10-04 18:37:36
GENERATED (Server time): 2019-10-04 18:37:36
PLUGIN CODE PROCESSING: 42.70 ms
USER CODE PROCESSING: 0.00 ms
TOTAL PROCESSING TIME: 42.70 ms
SETTINGS: 2.5.5
SETTINGS SIZE: 6578
SETTINGS TIMESTAMP: 2019-10-04 17:40:34
SETTINGS EXTRACT: 2.5.5-96
EXTRACT TIMESTAMP: 2019-10-04 17:40:34
EXTRACT SOURCE: SAVED SETTINGS
USER: LOGGED-IN ADMINISTRATOR
USERNAME: *****
USER ROLES: administrator
MIN.USER FOR EXCEPTIONS: administrator
PAGE TYPE: STATIC PAGE
PUBLISHED: 2019-07-28 11:51:12
ID: 25
POST TYPE: page
CATEGORIES:
TAGS:
TAXONOMIES:
POST META: _edit_lock:1570050314:1, _amp_validated_url_post_id:101
AMP PAGE: YES
URL: /?page_id=25&amp
REFERER: madjarskodrzavljanstvo.com (https://madjarskodrzavljanstvo.com/?page_id=25&amp)
VIEWPORT 1: Desktop min width 980 px
VIEWPORT 2: Tablet min width 768 px
VIEWPORT 3: Phone min width 0 px
SERVER-SIDE DETECTION: NOT USED
CLIENT-SIDE DETECTION: NOT USED
CLIENT-SIDE INSERTION: NOT USED
BLOCK CLASS NAME: code-block
INLINE STYLES: ENABLED
DYNAMIC BLOCKS: Server-side
PARAGRAPH COUNTING: Standard
NO PAR. COUNTING INSIDE: blockquote, figure, li
OUTPUT BUFFERING: Disabled
AD LABEL: Advertisements
MAIN CONTENT:
PLUGIN PRIORITY: 99999
ADMIN DISABLE CACHING: ENABLED
DO NOT CACHE CONSTANTS: DONOTCACHEPAGE DONOTCACHEOBJECT DONOTCACHEDB
HEADER: ENABLED
FOOTER: ENABLED
AD BLOCKING DETECTION: DISABLED

BLOCK SETTINGS Po Pa Hp Cp Ap Sp AM Aj Fe 404 Wi Sh PHP

TOTAL BLOCKS

BLOCKS FOR THIS PAGE TYPE

TIME EVENT
======================================
0 INITIALIZATION START
33 AFTER REQUIRE: 33.69 ms
0 LOAD SETTINGS START
0 LOAD OPTIONS START
0 LOAD OPTIONS END
1 LOAD SETTINGS END
0 AFTER LOAD SETTINGS: 35.86 ms
0 AFTER LOAD GLOBALS: 35.87 ms
0 INITIALIZATION END: 35.96 ms

19 PLUGINS LOADED START
0 PLUGINS LOADED END: 0.01 ms

0 PLUGINS LOADED INSTALL DST START
2 PLUGINS LOADED INSTALL DST END: 2.97 ms

54 INIT HOOK START
1 INIT HOOK END: 1.86 ms

0 WP LOADED HOOK START
0 WP LOADED HOOK END: 0.00 ms

5 WP HOOK START
1 PROCESS SHORTCODES [ADINSERTER AMP]
0 SHORTCODE TEXT: “|amp|”
0 SHORTCODE END: 0.12 ms

0 WP HOOK END: 1.89 ms

INSERTION SUMMARY
======================================

SERVER_ADDR: 198.23.57.139
HTTP_CF_CONNECTING_IP:
HTTP_CLIENT_IP:
HTTP_X_FORWARDED_FOR:
HTTP_X_FORWARDED:
HTTP_X_CLUSTER_CLIENT_IP:
HTTP_FORWARDED_FOR:
HTTP_FORWARDED:
REMOTE_ADDR: 109.122.123.168

MULTISITE: NO
site_url: https://madjarskodrzavljanstvo.com
home_url: https://madjarskodrzavljanstvo.com
ABSPATH: /home/www/madjarskodrzavljanstvo.com/
WP_CONTENT_DIR: /home/www/madjarskodrzavljanstvo.com/wp-content

PHP: 7.3.10
mbstring: LOADED
Default charset: UTF-8
Memory Limit: 128M
Upload Max Filesize: 10M
Post Max Size: 20M
Max Execution Time: 30
Max Input Vars: 1000
Display Errors:
cURL: ENABLED
fsockopen: ENABLED
DOMDocument: YES

Wordpress: 5.2.3
Current Theme: Journalist Feedly 1.0

A INSTALLED PLUGINS
======================================
* Ad Inserter 2.5.5
* AMP 1.3.0
* Duplicator 1.3.22
Insert Headers and Footers 1.4.4 (not active)
* Really Simple SSL 3.2.5
W3 Total Cache 0.10.1 (not active)

I’d appreciate any help.

Mike.