mihlo91

Good day! The fact is that from this link https://tickera.freshdesk.com/a/tickets/new it redirects me to this one https://tickera.freshdesk.com/support/home.

And as I wrote in one of my first messages, for some reason, I cannot open a new ticket. On save, the page just refreshes and nothing happens

Good day! I sent an email to [email protected]
In fact, I have more questions. I would like to be able to open cases in support. But for some reason, I do not have such an opportunity.

After 6 days, I received such a notification in the mail. How can I contact you in general?

This is the mail system at host gvjk-gmmv.accessdomain.com.

I’m sorry to have to inform you that your message could not
be delivered to one or more recipients. It’s attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

<[email protected]>: lost connection with
mxb.freshdesk.com[35.173.141.160] while performing the HELO handshake

Wrote to this mail 5 days ago. I have a lot of questions. I would like to have clearer feedback, as I have bought a lifetime version of the product.