mikehermary

Hello,

The thumbnail image sizes are set to the same values on all of the sites.

Cheers,

Hello,

My apologies for the delayed reply.

I have tested this issue on our staging site with caching disabled completely and it still occurs.

I have also enabled debugging with the Query Monitor plugin activated, but nothing comes up related to SSO and images when viewing the all posts on the affected network site.

I reviewed the troubleshooting guide, but was not able to adjust any of the settings as we are not using the premium version of the plugin.

As stated before, this issue is only affecting one of our network sites. All of these sites perform the same way, but only one is missing images in the SSO Image column.

Any additional assistance would be greatly appreciated.

Cheers,

Hello,

When I go to edit an existing post, the following SSO Notice is displayed: Plugin settings have been upgraded and saved. A background task will begin shortly to clear all caches. This is only one that is displayed.

All posts on the affected network site do not have SSO images. They do have the featured properly sized and set, and Yoast SEO is properly showing the image.

When I view All Posts, the following SSO notices are displayed:

• Transient cache refresh task started at 2020-08-26T17:18:59+00:00.
• 0 cached files, 4 transient cache objects, 0 column metadata, and the WordPress object cache have all been cleared. The total execution time for this task was 3.078 seconds. A background task will begin shortly to refresh the post, term and user transient cache objects.

Cheers,

• This reply was modified 4 years, 1 month ago by mikehermary.

Hello,

Thanks for the reply.

There are no image related warning for the specific site and all of the images attached to each post are a good size.

When I view the Priority Media section for an individual post, nothing is displayed in the Image ID and URL text fields. The attached screenshot shows how the same story on a different networked site displays the image data in the Priority Media section.

Priority Media for two posts on different network sites

Cheers,

Hello Shiv,

I was able to figure this issue out with the assistance of the OneSignal team.

Cheers,

Hello M Media,

Yoast is the culprit. I will direct this question to their support forums.

Thanks for your assistance.

Cheers,

Hello M Media,

The social profile URL fields are built into WordPress at least up to 5.3.2. On version 5.3.2, the Twitter handle asks to be entered without the “@” symbol. The Twenty Twenty theme when applied to the testing site instead of the custom theme is exhibiting the same issues. I think it may be a bug with WP core.

Cheers,

Hello herrjaro,

Glad to hear you got it sorted.

Cheers,

Hello herrjaro,

I have made modifications to the infobox styles on my client’s website and this is where I made them: /wp-content/plugins/novo-map/public/partials/infobox-styles/default-css.php. Please note that this file would be overwritten each time you update the plugin, so you will need to keep an off-site backup.

Hope this helps.

Cheers,

Hello Sergio,

Thanks for the info and the links. I have read through them and understand the reasoning.

Cheers,

Hello,

I figured it out. There was a conflict between Advanced Ads and Ads Pro on our staging site. I deactivated Ads Pro, and the Advanced Ads injected ads started to display correctly.

Cheers,

Hello,

Thanks for the info. I have updated the OneSignal plugin and the ads are being saved correctly now.

Cheers,

Hello Thomas,

Thanks for the reply. We will test your plugin and let you know if there are any issues with the multisite setup.

Cheers,

Hello,

I adjusted some settings including disabling “Load CSS Asynchronously”, then cleared all the caches. This seems to have fixed the issue.

Cheers,

Hello,

Adding the defined URL values to the config file seems to have worked on one of the sites running locally using MAMP. I will continue to test to see if it continues to work.

A bit confused as to why it had troubles with the values stored in the database.

Cheers,