mikelbitson
Forum Replies Created
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Forum: Plugins
In reply to: [WORDPRESS VIDEO GALLERY] Can't add YouTube videosHeya!
I’m also having this issue. Hopefully my details will aid in finding the solution as well.
I’m attempting to add this youtube video:
https://www.youtube.com/watch?v=henUCywMO5A&feature=youtu.beOnce I click “Generate Details” the plugin goes out and gets the shorter youtube URL, like so:
https://devimg.next-www.com/20150605125937762.pngBut as you can see in the screenshot, none of the details are pulled in from the video. Additionally, if I manually fill out the required fields and save I get a blank screen:
https://devimg.next-www.com/20150605130053582.pngI’ve refreshed the video list and the video has not been added. I’ve re-downloaded the plugin and replaced it on my server manually, but it still doesn’t work.
Also- please note that this popup is only set to display on the 404 pages as it breaks the lazyload functionality of the theme. Please preview here:
https://www.grouptour.com/cfsqar
Thank you!!
Excellent! Now that you’ve moved your post into a comment I can still edit the review. I’ve changed it to four stars pending this issue, should be 5 stars.
If you contact me via email (from the contact form submission) I would be happy to provide you with access and pay you for your services.
I did go back to preemptively edit my review and while I could before, I do not have permissions to edit it since you’ve edited it. I’ll look into fixing this and contacting wordpress once we make some progress.
Hey Ben!
Absolutely! As stated (in bold) in my review, my review was set to change pending your support. I also stated in my review that the plugin is exceptional, I’m just having a problem getting it to work. Unfortunately you edited my review instead of commenting on it, so we can’t see that now.
Also, I did contact you via the contact form on your website. We will pay for the support request as necessary- I’m not interested in demanding free support or accusing your plugin of being low quality. I’ll wait for your response to my contact form email and hopefully we can get this worked out or the problem at least identified.
Cheers man!