Hi Zorem, Thank you for your response. I use the site istoreisend. https://www.istoreisend.com/
Basically the issue is the order status gets updated from processing to shipped. But the tracking info is not updated. Instead, the tracking code is just added to the custom fields
name: ywot_tracking_code
Value: (tracking code)
This is a serious issue as it will trigger a broken email to be sent to the customer. Is there anyway this can be fixed?
