MindTag Technical Support

I have already been to my hosting company, to help find any issues on the hosting that might be causing this, but they couldn’t find anything at all.

Is there a way to ask one of the Developers to have a look into this issue for me? I’m still very stuck on this issue.

Unfortunately, that one didn’t help.

I think its the fact that there are the (no title) – Logo entries, that have no date or any data at all. That are causing the issue.

When I tried the images that I’ve tested on my own websites media library, they uploaded completely. Both websites are using the same hosting provider and package.

I’ve tried that, it still did the same thing. I even tried to make a completely new Menu, its taking even less than the original menu.

The main website

The main websites Menu is how it should be and you can see how many menu Items have been removed on the development site after saving the menu

Okay, cancel that. Its not even saving the menu as Main Navigation anymore.

Basically. The Navigation is meant to have a Promotions dropdown and a Find Us menu Item.

I’ve saved it again, so now its looking how it should look.

But every time we add another item and save. It deactivates as the Main Navigation in WordPress and it breaks on the front end. None of the added Pages are saved in WordPress either.

I read somewhere that it might be the PHP memory, which I increased to 100mb, that still did not fix this issue.

you can have a look at the dev site. https://197.242.145.173/~studio22onlineco/ the Menu at the moment is what happens on the front end when you click save after adding a menu Item.

Deactivated plugins and activated TwentyFifteen already. It didnt work.

Now the menu is starting to loose Items that were in it all along after saving it.

This is really worrying our client, as its an online shop. Their shop items are the next thing on the Menu and if that disappears, we screwed.