Matt Mintun

Thank you!! I just submitted a ticket with our dev address: [email protected]. Thank you!!

Absolutely! Here’s a checkout page link – Choose Monthly $54:
https://coffeecontracts.com/step/signup/?wcf-default=1

$54 off Coupon Code: r4q9e5du
Checkout should be $0 and when clicking “sign up” it doesn’t move forward.

Hey there @blaksheep! Yes this plugin is being maintained. I’d love to help you out more just to be sure this isn’t an isolated case. Can you email me directly at matt (at) mintunmedia.com please with more information about the issue:

• Domain
• PHP version
• WordPress version
• Do you have the Groups custom field on the checkout page
• Loom video showing the Groups set up and testing a checkout with the groups sign up link and showcasing that the group isn’t being created

That’ll be extremely helpful in helping us fix this as fast as possible!

-Matt

Hey there Gabe,

Feel free to email us at [email protected] and we can dig into this issue for you.

Matt

Hey Samo, email me directly, sounds like something else is going on here. [email protected]. I’ll get you taken cared of!

Great question! Head over to the Groups plugin and then click the Getting Started tab:
/wp-admin/admin.php?page=groupsformm&type=docs

#1 will tell you what shortcode to add to your checkout page.

I noticed you mentioned “my thank you page…”, the tag in #1 does not go on your thank you page, it is only used on the checkout page in between the [MM_Form] [/MM_Form] tags.

The Shortcode to add to your thank you page is:
[MM_Group_SignUp_Link]

This shortcode displays the signup link that your Group Leader must use to send to a team member so they can sign up underneath them. I recommend wrapping this shortcode in between a CORE MemberMouse shortcode so that it’s only displayed for your GROUP products. This also means I recommend using specific products only for group purchases so you can do this successfully. The 1|2|3|4 below are your product IDs and this is basically saying “If the current order is for Product ID 1 OR 2 OR 3 OR 4, then show the Group Sign up Link”:

[MM_Order_Decision productId=(1|2|3|4)] 
[MM_Group_SignUp_Link]
[/MM_Order_Decision]

Hope that helps!
Matt

• This reply was modified 4 years, 1 month ago by Matt Mintun.

Hi there! It sounds like you want this information on the back end? Or the front end? This functionality is not built directly into Groups… but you could have a developer query the wp_group_sets_members table and count the number of members (rows) which would be the number of total members in groups. In your case, there should be 200 rows in that table. Then they could display this information in the backend wherever you see fit or output the data into a shortcode to print to the front end.

Hope that helps!
Matt

Hi there Bill! Groups should work fine with WP 5.5 update. I just checked on my local instance and there were no issues. I just haven’t updated the plugin meta to indicate that it’s working and tested. You can install no problem!

The added functionality you are looking for is not built into the plugin and likely will not be built in – sorry! It is something I could build as a project though, if truly desired.

Hi there!

Yes this feature exists, there’s a few steps to take:
1. Create the Group Type in the Define Group Types tab.
2. Go to the Manage Groups Tab. Create the actual Group that is tied to the Group Type (this is what happens when someone purchases a “group type” but you can also manually create it)
3. Click the pencil icon next to the Group Name.
4. In the popup, you’ll see “Add Member to Group”. Type or paste in the group member’s email address. As long as they aren’t already a part of a group or a group leader, they’ll be able to be added. It’s important to note that this user should already be a MemberMouse user and should already be in the free membership level.

If you have any other questions, please let me know!
Matt

Hi there, Groups for MemberMouse plugin is just an addon for MemberMouse and I am in no way affiliated with MemberMouse.

1. This is not possible in the current plugin. However if your progress reports are based on users progress “in a course” then this functionality would likely be built into your LMS (like LearnDash). Depending on what you’re tracking this can also be built. In order to report on anything, it has to be tracked.

2. If I understand correctly, you want the ability for each member in the group to sign up to the same group with different products? This is “kind of” possible by changing a parameter in the checkout page links. You could basically use any product – add the correct group ID to the end of the checkout URL and when buying that product, the user will be added to that group. This won’t necessarily be obvious when using the plugin but it is possible. When setting up a group in the plugin, you are only allowed to set 1 Group Leader product and 1 Group Member product. But knowing that group access is based solely on that checkout URL parameter, this is possible – just change the Group ID. Hit me up when you are working on this and I can help you further with an exact scenario!

@keved – hey there! It sounds like you are setting a user’s role based on what they purchase in MemberMouse. This is something that is not supported by this plugin – it unfortunately breaks things. However, I don’t believe this is the issue causing a problem with creating your group type. That error is only shown when the plugin is unable to insert a row into our table in the database.

If you want, send me a private message with WP Admin Access. Then I can see what error is occurring when attempting to insert into the database. I’d install Adminer, which is a plugin that allows me to view your database from within WordPress (that way you don’t need to give me server access).

You can email me at matt (at) mintunmedia (dot) com to keep things private.

Hey @keved – It’s still on my list. Probably still out a couple months. Sorry!

Hi Andrea,

This is the same answer as other thread with 1 minor difference:
– While this issue you’ve brought up isn’t replicatable in the WordPress version of the plugin, I did find a bug due to this testing! The bug isn’t related to a member taking up 2 seats in a group but rather when a member gets deleted from a group, it doesn’t remove their “seat” in the group (meaning a seat is still utilized even though they aren’t a member anymore).

I’ll be fixing this in an upcoming release as well as quite a few other updates.

================

I tested on my local instance and cannot reproduce this issue. Then I logged into your site and realized you are using the very old version of Groups for MemberMouse (v 1.0.2). This was likely downloaded off of GitHub right – probably over a year ago?

We completely revamped the plugin and it’s available on the WordPress Plugin Repository. I recommend you deactivate and delete the old plugin and install the correct one from the repository: https://www.ads-software.com/plugins/groups-for-membermouse/

I unfortunately cannot support this version of the plugin because it’s the version from before I took it over. This could very well be a bug in the previous version, we completely rewrote the plugin to ensure it complies with WordPress standards.

You shouldn’t lose any of your groups by doing this, but just in case, you should backup your entire site and database first. If you do end up losing your old groups, revert back to the old backup and let me know. I can migrate those tables for you. I don’t believe we changed table names during our revamp.

Upgrading to the newest version of the plugin via WP will ensure you are always using the most recent version of the plugin. This should fix your issue. If it doesn’t, please let me know

Hi Andrea,

I tested on my local instance and cannot reproduce this issue. Then I logged into your site and realized you are using the very old version of Groups for MemberMouse (v 1.0.2). This was likely downloaded off of GitHub right?

We completely revamped the plugin and it’s available on the WordPress Plugin Repository. I recommend you deactivate and delete the old plugin and install the correct one from the repository: https://www.ads-software.com/plugins/groups-for-membermouse/

I unfortunately cannot support this version of the plugin because it’s the version from before I took it over. This could very well be a bug in the previous version, we completely rewrote the plugin to ensure it complies with WordPress standards.

You shouldn’t lose any of your groups by doing this, but just in case, you should backup your entire site first. If you do end up losing your old groups, revert back to the old backup and let me know. I can migrate those tables for you. I don’t believe we changed table names during our revamp.

Upgrading to the newest version of the plugin via the WP will ensure you are always using the most recent version of the plugin. This should fix your issue. If it doesn’t, please let me know

Hey Andrea,

I responded to your other issue, so the same goes for this one.

– If I can get access to your site to explore the issue, that’d be great.
– If not, I can attempt to replicate on my own
– Have you tested this assumption with only MemberMouse and Groups active and does it still occur (ruling out plugin and child theme conflicts)

Thanks!
Matt