mishalse

Yes, the catalog here https://heirloomrugwash.com.au/test-catalog/ was built from scratch.

Some of them may be named the same, but I created them from scratch. Would the name itself matter?

I don’t think that will help because I created a brand new catalog here https://heirloomrugwash.com.au/test-catalog/ with the same problem as the first one.

Is there a projected date on any updates to the plugin?

I dont see any negative values. Here is a screenshot of what I see:
https://prnt.sc/ngvfi7

Have you made any progress with this issue?

Is it possible for me to try using the premium version of the plugin on a test site?

Ok, I understand.

Is possible for me to try the Premium version of the plugin on a different site, temporarily. Maybe it was setup incorrectly when the site was built out, or there is some interference from this theme/site.

The Custom fields are what is causing the issue.

If I select multiple categories for the Custom Fields they are zero-ed out on the live page when I filter products.

Should it be possible to have more than 1 category selected? It seems like a fairly necessary feature.

The products on the test catalog were created manually.

Ok, I think I found the bug.
I created a new catalog on this page https://www.arslanianbros.com/case-studies/.

The zeroing-out of categories happens when a product has more than one item checked in one of its custom fields.

On that page, I have the ‘filter test 2’ product to have just 1 custom field checks. It’s set to ‘filter blue’.

Then, I have ‘filter test 1’ set to 2 colors, it’s set to ‘filter red’. If ‘filter red’ is selected the colors are zeroed-out but the size is not.

Hopefully that all makes sense. Is there a way I can have multiple custom fields selected? I need to select multiple colors for some of these rugs.

Hey ,
I turned off this function “Allow Price Filtering” on the Basic > Options page. That glitch is still showing though.

Any more instructions would be helpful, thanx.

Wait, I spoke too soon. This is a screenshot of the issue.
https://prnt.sc/n1mob0

Thank you for the speedy response. That was exactly it ??

BTW, I checked my console and these are the errors I got when in the Widget window https://prnt.sc/l826hh