misofrappacino

Yes, thank you – I got in touch with my host company’s support and they fixed it. All set now.

Thank you!
-C

Ok, I tried again – deleted the wp-config.php file and reposted the wp-config-sample.php file.

I tried this URL:
https://www.catherinegeorge.com/elektra/

And it redirected to this:
https://www.catherinegeorge.com/elektra/wp-admin/setup-config.php

But the page is blank.

-C

Ok, thanks.

Yes – I tried that too – just having the “wp-config-sample.php” file there, and then using the URLs to try to access the site. Didn’t work. The only page that comes up is the “read me”:

https://www.catherinegeorge.com/elektra/readme.html

I will try again though, and will contact the host as well.
Any other things to try – please let me know.

Thanks,
Catherine

Hi Tara,

Yes, that is the guide I followed.

No, I have not yet discussed with my host but I will, thanks.

In the MySQL area of my cpanel, I see a message that says:
“This server is running an unsupported MySQL version (5.1). Ask your system administrator to upgrade MySQL to improve security and features.”

So, I’m assuming that MySQL 5.1 is ok since you say it needs to be 5.0 or higher, despite the error message I’m seeing.

In the PHP area it has different versions that can be selected. Currently “native 5.4” is selected. So I’m assuming this is ok too since you say it needs to be 5.2.4 or higher.

I’m really stumped. I’ve tried posting the edited “wp-config.php” file, the unedited “wp-config-sample.php” file. I’ve tried different URLs such as catherinegeorge.com/elektra, catherinegeorge.com/elektra/wp-admin, catherinegeorge/elektra/wp-admin/install.php, and so on – for each, I just see a blank page.

Anything else I can try?

Thanks,
Catherine

Thank you! The client has changed their mind so I’m all set for now. I will keep this information for future reference though. Thank you so much!
-C

Ok, thank you, and yes, I have already, but I’m still stuck.

Thanks, though.