I have a problem installing jetpack. when I try to install it says “enable to download: destination folder already exist”. I contacted Jetpack support and they told me to access my server via SFTP, FTP or a file manager in my hosting account’s control panel.
I don’t know how to do any of that. Where do I go to consult my hosting provider’s documentation?
Every time I look for support I end up at the support forums.
It would be great if someone could help me!
