Mel

@constantcontact Right on, thanks for your help! I’m glad that disabling reCAPTCHA on a per form basis is in the pipeline.

@constantcontact I talked with some of your customer support people and we figured out that the captcha wasn’t working because the form was inside a popup. The form itself was created with your plugin, but the popup was created using a different plugin.

For the moment, we have turned off captcha since the site is live and it was hindering people from being able to use our form. Is there a way to turn on and off captcha for separate forms instead of having captcha be a universal setting? It would be nice to be able to do that if we can’t get captcha to work in our form that is in a popup.

In any case, the form is on this site: https://projectbestlife.org/

Hi, I’m having a similar issue on my site. I have reCAPTCHA enabled, but every time someone tries to submit my form, they get the “Failed reCAPTCHA check” error.

I have followed this tutorial: https://knowledgebase.constantcontact.com/articles/KnowledgeBase/17880?lang=en_US

The form in question is placed inside a popup. Is there any way to make the captcha work when the form is inside the popup?

• This reply was modified 6 years, 1 month ago by Mel.