MistaDan

Thanks for info!

Looks like we will wait for the next version of Powerpack Productivity. I assume we will have the ability to add users of any role (most of our users are just subscribers). Or will it just be a list of emails that we can add?

Thanks again!

Sorry, I should have updated this, the conflict was on BWL’s end. They fixed it.

Nevermind, I see the filter now, you guys thought of everything!

If you want to allow admins and agents to submit tickets through the
front-end, please use the filter wpas_agent_submit_front_end and set the value to (bool) true.

thanks

Confirmed. gchtr’s fix resolves the problem.

Not sure if there was an easier way, but I ended up sticking this at the top of customer-pages-contextual-toolbar.template.php (for anyone else who might want to do this).

<?php $address = new CUAR_AddressesAddOn; ?>
<?php $current_user = wp_get_current_user(); ?>
<?php $address_id = $address->get_registered_user_addresses(); ?>
<?php $address_id = array_keys( $address_id ); ?>
<?php $address = $address->get_owner_address('usr', array($current_user->ID), $address_id[0]); ?>

and then get the company from the resulting array

$address['company']

NOTE: Concerning $address_id, I ditched business address, so I only have one address id to deal with.

• This reply was modified 8 years, 5 months ago by MistaDan.
• This reply was modified 8 years, 5 months ago by MistaDan.

We are updating soon to 4.3.1, so i am just vetting our list of plugins. Thanks for the info!

Sweet! Thanks for the reply.

That worked. your team rocks! Thanks so much! I’m off to give your plugin a 5 star review.

Dan

Hi,
That would be great! Since you need to be logged into see the problem, I have set up an rps include on one of our dev sites and given you access. I will submit a contact form on your site referencing this forum post and providing the sign in details.

Thanks

@photocrati – Thanks for the reply. This is happening on my local machine (where there is only one admin and nothing special happening with permissions) as well on our dev sites. Again, I am able to upload zip files to the wordpress media library, just not to the nextgen plugin.

Thanks,
Dan

xhark – What version of wordpress are you on?

We are also on w3tc 0.9.4.

We are having the same issue with a long timeout when trying to save large menus (containing 20ish items or more). When we deactivate w3tc, menus save fine. We are also unable to add or remove super-admin privileges for users when w3tc is activated, we get the same long timeout. I know that these two types of updates interact with more than one database table, but I don’t really understand why/how w3tc would be in the mix during a db update. We also have caching disabled for the backend, and we only use page and minify caching.

Hi nicw,
We are having some trouble with this plugin that neither the developer nor our host been able to help us troubleshoot. We have ~350 sites in our network, over 600 CMS users, and are running in a multi-database environment which takes advantage of hyperdb. When we try to activate newer versions of this plugin our dev site just crashes, because of this we are stuck with using version 1.18. It is not a plugin conflict, as we have tested with no other plugins activated with the same result. Can you fill me in a bit on the configuration you used that allowed it to work well in your multi-database environment, because we believe the issue may be related this, and your post here is the only reference to this issue that we have been able to find online. Anything you can offer to point us in the right direction would be greatly appreciated.

Thanks,
Dan

Do you have plans to make this plugin compatible with later versions of WordPress?