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Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter mitchpolarschwarz

    (@mitchpolarschwarz)

    One of our devs found a solution or at least a quick-fix for this.

    function remove_dashboard_widgets() {
    remove_meta_box( 'woocommerce_dashboard_status', 'dashboard', 'normal');
    }
    add_action('wp_user_dashboard_setup', 'remove_dashboard_widgets', 20);
    add_action('wp_dashboard_setup', 'remove_dashboard_widgets', 20);

    The dashboard loads normally now and everyone can access the backend again.

    Thread Starter mitchpolarschwarz

    (@mitchpolarschwarz)

    Hi @rainfallnixfig,

    the standalone plugin was actually already installed. I updated to 2.4.4 but nothing changed. Here’s the status report, but note that quite a few plugins are not up to date. However, WC Admin and WC are on their latest version.

    I can send you the staging status report where most of them are up to date, if that helps.

    And here’s one fatal error:

    2021-07-20T18:23:15+00:00 CRITICAL Uncaught Error: Call to a member function get_sale_price() on null in xxx/wp-content/themes/flatsome-child/functions.php:227
    Stack trace:
    #0 xxx/wp-includes/class-wp-hook.php(292): free_cheapest_1_each_4_items(Object(WC_Cart))
    #1 xxx/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(NULL, Array)
    #2 xxx/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
    #3 xxx/wp-content/plugins/woocommerce/includes/class-wc-cart.php(1885): do_action('woocommerce_car...', Object(WC_Cart))
    #4 xxx/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(272): WC_Cart->calculate_fees()
    #5 xxx/wp-content/plugins in xxx/wp-content/themes/flatsome-child/functions.php in Zeile 227

    Status report:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://hanfgefluester.de
    Site address (URL): https://hanfgefluester.de
    WC Version: 5.5.1
    REST API Version: ? 5.5.1
    WC Blocks Version: ? 5.3.2
    Action Scheduler Version: ? 3.2.1
    WC Admin Version: ? 2.4.4
    Log Directory Writable: ?
    WP Version: ? 5.7.2 - Es ist eine neuere Version von WordPress verfügbar (5.8)
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: de_DE
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.21
    PHP Post Max Size: 64 MB
    PHP Time Limit: 50000
    PHP Max Input Vars: 1000
    cURL Version: 7.64.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: ? 5.5.60-0+deb7u1 - Wir empfehlen mindestens MySQL-Version 5.6. Siehe: WordPress-Anforderungen
    Max Upload Size: 64 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.5.1
    WC Database Prefix: gowp_
    Datenbank-Gesamtgr??e: 3750.52MB
    Datenbank-Datengr??e: 2392.75MB
    Datenbank-Indexgr??e: 1357.77MB
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    gowp_woocommerce_attribute_taxonomies: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    gowp_woocommerce_downloadable_product_permissions: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
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    gowp_cmplz_cookies: Daten: 0.14MB + Index: 0.00MB + Engine InnoDB
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    gowp_icl_translate: Daten: 2.41MB + Index: 0.08MB + Engine InnoDB
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    gowp_jtl_connector_link_crossselling_group: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
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    gowp_jtl_connector_link_language: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    gowp_jtl_connector_link_manufacturer: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    gowp_jtl_connector_link_measurement_unit: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    gowp_jtl_connector_link_shipping_class: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    gowp_jtl_connector_link_shipping_method: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    gowp_jtl_connector_link_specific: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    gowp_jtl_connector_link_specific_value: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    gowp_links: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
    gowp_mailchimp_carts: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    gowp_mailchimp_jobs: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    gowp_mlw_qm_audit_trail: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    gowp_mlw_questions: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
    gowp_mlw_quizzes: Daten: 0.05MB + Index: 0.00MB + Engine InnoDB
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    gowp_mo_conversions: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
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    gowp_mo_email_campaigns: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
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    ### Post Type Counts ###
    
    acf-field: 4
    acf-field-group: 1
    attachment: 1172
    blocks: 32
    cp_popups: 1
    custom_css: 1
    document_template: 4
    igmap: 1
    invoice: 252
    nab_experiment: 1
    nav_menu_item: 21
    oembed_cache: 17
    page: 62
    post: 51
    product: 84
    product_variation: 58
    qsm_quiz: 1
    revision: 5
    shop_coupon: 10321
    shop_order: 102298
    shop_order_refund: 538
    shop_subscription: 313
    team_members: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
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    Klarna Payments for WooCommerce: von krokedil
    klarna
    automattic – 2.4.3
    
    Klaviyo: von Klaviyo
    Inc. – 2.4.1
    
    Order Sync with Zendesk for WooCommerce: von makewebbetter – 2.0.2
    PW WooCommerce Gift Cards Pro: von Pimwick
    LLC – 1.306
    
    Quiz And Survey Master: von ExpressTech – 7.1.16
    Redirection: von John Godley – 5.1.1
    ReferralCandy for WooCommerce: von ReferralCandy – 2.3.2
    SendCloud | Smart Shipping Service: von SendCloud B.V. – 1.1.4
    SVG Support: von Benbodhi – 2.3.18
    Actionable Google Analytics: von Tatvic – CC-V4.1.0
    Trustpilot-reviews: von Trustpilot – 2.5.823
    Vendidero Helper: von Vendidero – 1.3.0
    Viva Wallet for WooCommerce: von Viva Wallet – 1.4.2
    WooCommerce Viva Wallet Gateway: von Viva Wallet – 3.6.2
    WooCommerce Cart Abandonment Recovery: von CartFlows Inc – 1.2.11
    WP Sheet Editor - WooCommerce Coupons (Premium): von WP Sheet Editor – 1.3.17
    Woo Discount Rules PRO 2.0: von Flycart – 2.3.7
    Woo Discount Rules: von Flycart – 2.3.7
    WooCommerce Admin: von WooCommerce – 2.4.4
    WooCommerce Extended Coupon Features PRO: von Soft79 – 3.2.7
    WooCommerce Conditional Shipping and Payments: von SomewhereWarm – 1.8.5 (Update auf Version 1.9.5 ist verfügbar)
    Germanized für WooCommerce Pro: von vendidero – 3.2.1
    Germanized für WooCommerce: von vendidero – 3.4.6
    WooCommerce Multilingual: von OnTheGoSystems – 4.11.3
    Advanced Order Export For WooCommerce (Pro): von AlgolPlus – 3.1.4
    WOOF - WooCommerce Products Filter: von realmag777 – 1.2.5.3
    WooCommerce Subscriptions: von WooCommerce – 3.1.3 (Update auf Version 3.1.4 ist verfügbar)
    WooCommerce: von Automattic – 5.5.1
    WooRechnung: von Zweischneider GmbH & Co. KG – 2.0.23
    Yoast SEO: von Team Yoast – 16.1.1
    WP Meteor: von Aleksandr Guidrevitch – 1.5.1
    WP Rocket: von WP Media – 3.8.8
    WP User Avatar: von ProfilePress – 2.2.16
    WPML String Translation: von OnTheGoSystems – 3.1.8
    WPML Translation Management: von OnTheGoSystems – 2.10.6
    Custom Product Tabs for WooCommerce: von YIKES
    Inc. – 1.7.7
    
    ### Inactive Plugins (5) ###
    
    Enhanced E-commerce for Woocommerce store: von Tatvic – 3.0.5
    Jetpack by WordPress.com: von Automattic – 9.6.2
    Viva Payments - Viva Wallet WooCommerce Payment Gateway: von Enartia – 1.3.6
    WooCommerce Shipping & Tax: von Automattic – 1.25.5 (Update auf Version 1.25.17 ist verfügbar)
    WP-Sweep: von Lester 'GaMerZ' Chan – 1.1.3
    
    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    db.php: Query Monitor Database Class
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    pw gift card (pw-gift-card)
    simple (simple)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop-Basis: #1426 - /shop/
    Warenkorb: #46 - /warenkorb/
    Kasse: #47 - /kasse/
    Mein Konto: #48 - /mein-konto/
    Allgemeine Gesch?ftsbedingungen: #50 - /agb/
    
    ### Theme ###
    
    Name: Flatsome Child
    Version: 3.0
    Author URL: 
    Child Theme: ?
    Parent Theme Name: Flatsome
    Parent Theme Version: 3.13.1
    Parent Theme Author URL: https://www.uxthemes.com/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: flatsome/woocommerce/archive-product.php
    flatsome/woocommerce/cart/cart-empty.php
    flatsome/woocommerce/cart/cart-shipping.php
    flatsome-child/woocommerce/cart/cart.php
    flatsome/woocommerce/checkout/form-checkout.php
    flatsome-child/woocommerce/checkout/form-coupon.php
    flatsome/woocommerce/checkout/terms.php
    flatsome/woocommerce/checkout/thankyou.php
    flatsome/woocommerce/content-product-cat.php
    flatsome/woocommerce/content-product.php
    flatsome/woocommerce/content-single-product.php
    flatsome/woocommerce/content-widget-product.php
    flatsome-child/woocommerce/emails/customer-processing-order.php
    flatsome/woocommerce/global/breadcrumb.php
    flatsome/woocommerce/global/quantity-input.php
    flatsome/woocommerce/global/wrapper-end.php
    flatsome/woocommerce/global/wrapper-start.php
    flatsome/woocommerce/loop/loop-end.php
    flatsome/woocommerce/loop/loop-start.php
    flatsome/woocommerce/loop/pagination.php
    flatsome/woocommerce/loop/result-count.php
    flatsome/woocommerce/loop/sale-flash.php
    flatsome/woocommerce/myaccount/form-login.php
    flatsome/woocommerce/myaccount/navigation.php
    flatsome/woocommerce/notices/error.php
    flatsome/woocommerce/notices/notice.php
    flatsome/woocommerce/notices/success.php
    flatsome/woocommerce/product-searchform.php
    flatsome/woocommerce/single-product/photoswipe.php
    flatsome-child/woocommerce/single-product/price.php
    flatsome/woocommerce/single-product/product-image.php
    flatsome/woocommerce/single-product/product-thumbnails.php
    flatsome/woocommerce/single-product/rating.php
    flatsome/woocommerce/single-product/related.php
    flatsome/woocommerce/single-product/review.php
    flatsome/woocommerce/single-product/sale-flash.php
    flatsome/woocommerce/single-product/share.php
    flatsome/woocommerce/single-product/short-description.php
    flatsome/woocommerce/single-product/tabs/tabs.php
    flatsome/woocommerce/single-product/title.php
    flatsome/woocommerce/single-product/up-sells.php
    flatsome/woocommerce/single-product-reviews.php
    flatsome/woocommerce/single-product.php
    flatsome/woocommerce/content-product_cat.php
    
    ### Abonnements ###
    
    WCS_DEBUG: ? Nein
    Subscriptions Mode: ? Live
    Subscriptions Live URL: https://hanfgefluester.de
    Subscription Statuses: wc-active: 69
    wc-expired: 64
    wc-pending-cancel: 8
    wc-pending: 126
    wc-on-hold: 2
    wc-cancelled: 44
    
    WooCommerce Account Connected: ? Yes
    Active Product Key: ? Yes
    Custom Retry Rules: ? No
    Custom Retry Rule Class: ? No
    Custom Raw Retry Rule: ? No
    Custom Retry Rule: ? No
    Retries Migration Status: ? Completed
    Report Cache Enabled: ? Ja
    Cache Update Failures: ? 0 Fehler
    
    ### Shop-Einrichtung ###
    
    Country / State: Deutschland
    
    ### Abonnements nach Zahlungs-Gateway ###
    
    other: wc-active: 64
    wc-cancelled: 27
    wc-expired: 64
    wc-on-hold: 2
    wc-pending: 125
    wc-pending-cancel: 7
    
    Viva Wallet for WooCommerce: wc-active: 3
    wc-cancelled: 15
    wc-pending: 1
    wc-pending-cancel: 1
    
    ### Zahlungs-Gateway-Unterstützung ###
    
    Direkte Banküberweisung: products
    Viva Wallet for WooCommerce: products
    refunds
    tokenization
    subscriptions
    subscription_cancellation
    subscription_suspension
    subscription_reactivation
    subscription_amount_changes
    subscription_date_changes
    subscription_payment_method_change
    subscription_payment_method_change_customer
    subscription_payment_method_change_admin
    multiple_subscriptions
    
    ### Action Scheduler ###
    
    Abgeschlossen: 203.545
    Oldest: 2021-07-16 09:40:50 +0200
    Newest: 2021-07-22 15:17:01 +0200
    
    Fehlgeschlagen: 45
    Oldest: 2020-11-06 12:15:12 +0100
    Newest: 2021-06-25 09:58:35 +0200
    
    Ausstehend: 154
    Oldest: 2021-07-22 16:57:56 +0200
    Newest: 2022-08-10 14:04:14 +0200
    
    ### Status report information ###
    
    Generated at: 2021-07-22 15:18:19 +02:00
    
    Thread Starter mitchpolarschwarz

    (@mitchpolarschwarz)

    Hi @rainfallnixfig, thanks for your reply!

    Well that’s the weird thing. I tried to test that on a staging site, but before I could even check if the theme or any plugin might be the reason, I noticed the issue isn’t there anymore (on the staging site).

    I still got 2-3 queries from wc-admin that are “slow” according to query-monitor, but they take less than a second, so barely noticeable.

    Since I got the same theme, plugins, settings, files, database etc. on the staging, I’m really out of ideas. Could it be somehow related to the domain? There’s really nothing else I could think of.

Viewing 3 replies - 1 through 3 (of 3 total)