mizzkalanit

Mine is working now. I did quite a few things to get it up and running, but the suggestion to turn on WP_DEBUG and WP_DEBUG_LOG was especially helpful. Here’s what I did:

Using WP_DEBUG and WP_DEBUG_LOG set to true, I saw in my debug.log file that the call to Zoho to insert the record was failing.
‘`[07-Mar-2017 20:23:51 UTC] Building CF7 form HTML
[07-Mar-2017 20:23:55 UTC] Entered function: /home/micki/shop.youneedtix.com/wp-content/plugins/cf7-zoho-leads/cf7-zoho-leads.php:cf7zl_cf7_email_hook()
[07-Mar-2017 20:23:55 UTC] PHP Notice: Undefined offset: 1 in /home/micki/shop.youneedtix.com/wp-content/plugins/cf7-zoho-leads/cf7-zoho-leads.php on line 71
[07-Mar-2017 20:23:55 UTC] PHP Notice: Undefined index: company in /home/micki/shop.youneedtix.com/wp-content/plugins/cf7-zoho-leads/cf7-zoho-leads.php on line 78
[07-Mar-2017 20:23:55 UTC] PHP Notice: Undefined index: first-name in /home/micki/shop.youneedtix.com/wp-content/plugins/cf7-zoho-leads/cf7-zoho-leads.php on line 78
[07-Mar-2017 20:23:55 UTC] PHP Notice: Undefined index: last-name in /home/micki/shop.youneedtix.com/wp-content/plugins/cf7-zoho-leads/cf7-zoho-leads.php on line 78
[07-Mar-2017 20:23:55 UTC] PHP Notice: Undefined index: email in /home/micki/shop.youneedtix.com/wp-content/plugins/cf7-zoho-leads/cf7-zoho-leads.php on line 78
[07-Mar-2017 20:23:55 UTC] PHP Notice: Undefined index: phone in /home/micki/shop.youneedtix.com/wp-content/plugins/cf7-zoho-leads/cf7-zoho-leads.php on line 78
[07-Mar-2017 20:23:55 UTC] PHP Notice: Undefined index: title in /home/micki/shop.youneedtix.com/wp-content/plugins/cf7-zoho-leads/cf7-zoho-leads.php on line 78
[07-Mar-2017 20:23:55 UTC] Inserting record in Zoho Leads
[07-Mar-2017 20:23:55 UTC] Zoho API request: Array
(
[Company] =>
[First Name] =>
[Last Name] =>
[Email] =>
[Phone] =>
[Title] =>
[Lead Source] => troubleshooting
)

[07-Mar-2017 20:23:56 UTC] PHP Fatal error: Uncaught exception ‘ZohoException’ with message ‘Unable to process your request. Please verify if the name and value is appropriate for the “authtoken” parameter.’ in /home/micki/shop.youneedtix.com/wp-content/plugins/cf7-zoho-leads/libs/zoho-crm-api.php:193`

Right off the bat I saw that I’d been using the wrong “AuthToken”. D’oh! I should’ve just clicked the link in the plug-in settings but instead I’d used the one from Zoho. Big mistake. Once corrected, I stopped getting the AuthToken error but still could not insert a record.

In my current form, I only really want to capture the email address and phone number, but there are other fields required to send the form’s information to Zoho. For my purpose I don’t need fields like Company or even First Name. So I installed an additional plugin called Contact Form 7 Dynamic Text Fields or something like that, set default values for the hidden form fields and that was that!

Once I got the fields in correctly, I noticed that although I am now getting an email from Contact Form 7 successfully, but unfortunately I had the dreaded spinning arrows issue. To combat that I set define( 'WPCF7_LOAD_JS', false); and life was good!

No more issues. Data is flowing into Zoho correctly now. Thanks!

• This reply was modified 7 years, 8 months ago by mizzkalanit.

found it. did it . solved the issue.

the new version seems to be throwing some error with my buddy press installation:

Warning: in_array() [function.in-array]: Wrong datatype for second argument in /home/xxxxx/xxxxx/xxxxx/wp-content/mu-plugins/bp-core/bp-core-catchuri.php on line 112

i’m downgrading if i can find the old version.