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Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter mjh001

    (@mjh001)

    When a product is called easy you do not expect to have to go into battle to make simple basic things work. I did however find a solution as well in the form of another paid plugin. only $25.00 to end all my frustration and get the forms I wanted… and yet I am still disappointed that the developer could not be bothered to support a plugin with such great potential. I would have gladly paid twice what I spent if I could have gotten the help I needed when I needed it. At this point though I simply can not use a tool that is not supported since if I should ever need help in the future I know it simply will not be there.

    Good work azlivin008,

    I looked at your demo and it was great, if only the developer could have helped us out we might not have all been fighting so much with this. When a product is called easy you do not expect to have to go into battle to make simple basic things work. I did however find a solution as well in the form of another paid plugin. only $25.00 to end all my frustration and get the forms I wanted… and yet I am still disappointed that the developer could not be bothered to support a plugin with such great potential. I would have gladly paid twice what I spent if I could have gotten the help I needed when I needed it. At this point though I simply can not use a tool that is not supported since if I should ever need help in the future I know it simply will not be there.

    We are all still waiting for an answer here.

    It does look like this question will never be answered here.

    I suspect it can not be done simply.

    I had high expectations for this application but like so many others it came up short. If you need a simple form with each item on one line and are okay with the lack of flexablity then this is the form tool for you. if you are looking to design more detailed and custom forms, keep looking. The support is the worst, sure they give answers but the answers fail to address the real problems. ie. Question; how do you change the phone number input? Answer; it’s jusr regex.
    Question; how do you put fields where you want them? answer; check your spam folder a week after you asked the question.

    It truly a shame to see an application with so much potental be so poorly supported.

    I was origionaly willing to contribute but it looks as if the project is dead duw to lack of support/doccumentation or reatures implied it the description.

    Yes I have found this to application to be frustrating!

    I do not think we will ever get an answer here.

    Thread Starter mjh001

    (@mjh001)

    Best of luck to you getting support

    Thank you for addressing some of my concerns yet my intent was to get answers about the topic at hand as there are others here looking for the same answers as I am, it would truly benefit the community if perhaps you could post the answers here. I will be happy to re-submit the question on the site in the support form but that will not help others whom are also seeking enlightenment but will perhaps help troubleshoot problems with the form flow.

    …and I Just submitted on the site…

    I checked my spam and found this:

    I did get back into spam this time, this one and only message (i looked for others from the same address):

    Hi First Last,
    Thank you for contacting us!
    Your request:
    Appearance
    How do I make items layout in rows or columns?

    First Name____ Last Name_____
    Address______ City_____ State____
    check box 1 check box 3 check box 5
    check box 2 check box 4 check box 6

    has been received and we should be in touch with you soon.
    Thank you for using Easy Contact Forms.
    Easy Conact Forms Support
    Easy Contact Forms

    …so now I wait…

    Thread Starter mjh001

    (@mjh001)

    Really? You mean to tell me that this mess ((\+{0,1}\d{1,2})*\s*(\(?\d{3}\)?\s*)*\d{3}(-{0,1}|\s{0,1})\d{2}(-{0,1}|\s{0,1})\d{2}$) will somehow translate into some of the formats above? Is there some documentation somewhere to help with this? And yes I am attempting to use 1.4

    I haven’t even gotten a peep out of the crickets… If I responded to my clients this fast my competitors would have more clients.

    When you fill out there form to get support they ask if you have made a contribution, are willing to contribute, will contribute in something other than money (I think) or not willing to contribute at all. I for one would happily contribute or even buy the frigging templates if they had made provisions for that to happen. There is no place on their site that I found to do either.

    It would also be abundantly helpful if they actually did provide support for this plugin, however none of my requests for help have been met with any reply at all, automated or otherwise.

    Am I expecting to much?

    I would have expected this to be a basic function of a plugin called “Easy Contact Forms” however from my experiences so far neither the tutorials or FAQ’s cover this at all.

    How do I make items layout in rows or columns?

    First Name____ Last Name_____
    Address______ City_____ State____
    check box 1 check box 3 check box 5
    check box 2 check box 4 check box 6

    Also this is my second request for help, my other had to do with phone number formatting.

    I want a user to be able to enter their phone number in format:
    NNN-NNN-NNNN or NNNNNNNNNN and again I want to add an extension field next to the phone number field.

    Now I am sure all this and more can be done with this plugin as I found at this link https://easy-contact-forms.com/simple-split/ on their site when you click for templates. However I see no way to get the templates, free, paid or otherwise. Perhaps you need to contribute to get them however other than the support contact form asking if you have will or wont I see no other mention on how one would contribute.

    I have just submitted my second request for support, let’s hope I can get answers as I do like the plugin and feel it has potential if I can gain some control over the format of the forms generated.

Viewing 9 replies - 1 through 9 (of 9 total)