I live in Colorado, and have had issues with automated tax calculations. It’s not that the rates are wrong, its that they are being calculated based on the customers address and not the shop address. In the Woocommerce Services version of this plugin you could calculate based on shop base, which is correct for me. I am in a bookkeeping nightmare now because the taxes are being calculated from all over the country instead of locally…. our store does local delivery of gifts, so I believe the taxes should be calculated from our address and not from everywhereville USA. I put in a support ticket and was told that my functioning tax calculations for the last three years didn’t exist – which is not the case. Problem only started three weeks ago.
