Dave Anthony

Hi there,

Thanks for your recent message.

I’m very sorry about this. Can you please send me the URL to your site and I will find an acceptable solution for you.

Kind Regards

– Dave.

Hi Christopher,

First of all, we never pressure anyone into downloading or purchasing WordApp. It is a free product that can be used 100% for free no pressure to buy anything.

I would like to add in our defense that you have been using WordApp from June to November. You have requested 10 times new versions of your app, of which each one has been sent to you via email.

Oct 25th & 17th
Aug 7th & 4th
Jul 30th & 8th
Jun 30th (twice) 27th, 24th, 24th (non-premium).

Each of which I can prove you have received and downloaded.

I’m sorry if you no longer want to use WordApp but you have had the full code for your app, and you have been using our plugin up until the 25th of October.

I’m here to help you if you need help in the future. I would appreciate it if you would not write that our plugin is a scam when you have honestly used it for building a mobile app.

– Dave

Hi there,

Thanks for your recent message. I’m sorry to hear that you are having issues with your app.

Please can you give me your website URL and I will have a look into this for you.

Thanks

– Dave

Hi Jared,

I hope you are well.

I think your issue is now fixed.

Thanks for your understanding.

– Dave

• This reply was modified 7 years, 4 months ago by Dave Anthony.

Hi there,

Can you please send me a list of things you are having as problems to [email protected] and I will help you fix them.

I will also need the theme you are using.

– Dave

Hi there,

I’m not allowed to reply to this kind of question here as it is for the opensource version only here.

Please send me an email on [email protected]

– Dave

Hi

I have replied via email.

Thanks

– Dave

Hi there,

Thanks for your review.

I did send you a message saying that I can’t debug other peoples plugins, if they do not work with your app. I would happily fix as part of the WordApp development plan (in a future update) or I would have to charge as it may take a couple of days.

I’m sorry if you didn’t like my reply, but we can do this for free as it will take too long.

– Dave.

Hi there,

Thanks for your recent message.

Yes you sure can everything is signed with security certificates and ready to be uploaded to Google Play.

Just make sure your app is within the T&C of google play.
E.G. Adsense plugins must be deactivated in the app under WordApp->Settings (thiss will not change on your site).

Simply, go to https://play.google.com/store/apps

Hi there,

Thanks for your recent message.

No this is a zip file you need to upload manually to your site in the plugins tab.

Hi there,

I’m not sure what you mean by the version number problem can you please send me a screenshot via email. [email protected].

You need to reupload to change the splash screen and app icon as they are part of the app structure.

– Dave

Hi there,

Thanks for your message.

You only need to upload to google play a new version of your app if you change the following.

* App Name
* App icon
* App Splash screen.

The rest of the content will update automatically.
If you want to use push notifications you may need to reupload your app too.

Hi there,

Thanks for your recent message.

WordApp can send push notifications and you can use this plugin below to send push notifications with BuddyPress

https://github.com/wordappco/wordapp-bp-push-notifications

Thanks

– Dave

Hi there,

I’m sorry for the late reply. We normally provide support directly via email.

I’ve tried to reply to your questions below.

1. No, WordApp will not touch your main site.

2. No, you can use your current theme with no problems.

3. Yes, WordApp is translated in to a large number of languages.

4. I don’t really understand this question. If you want to install WordApp with Filezilla you need to drag the unzipped folder in the the plugins folder.

Kind Regards

Dave

Hi there,

Thanks for your recent message. I’m sorry to hear that you are having issues with your app.

It seems that this is a simple mistake. I’m very sorry about this I will fix it as soon as you have sent me your URL.

Once again I’m very sorry.

– Dave