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  • Thread Starter modkat4thewin

    (@modkat4thewin)

    Clarification: I need the purchase code to get support for the theme. Ideas, please? Can I find that anywhere in WordPress? Thank you!

    Thread Starter modkat4thewin

    (@modkat4thewin)

    Thanks for the replies. I have an update:

    My former web designer has the license # for my theme and she is not responding to my request to get the license (I recently opted to work on the site myself).

    Is there a way to find my license number for the theme without going through the designer? I can’t access the support you mentioned with the license #.

    Thanks for an update!

    Thread Starter modkat4thewin

    (@modkat4thewin)

    Thank you!

    For you coding experts: that’s easy-breezy. For me: I sweated through the entire endeavour of updating a simple email address on the database side….worrying I would make an error to find Alan Rickman/Severus Snape bolting toward me through the screen.

    But, it’s now showing as the new admin email. I think I’ve got it. Thanks again.

    P.S. Actually, it would be rather nice to see Alan Rickman again. ?? RIP.

    Thread Starter modkat4thewin

    (@modkat4thewin)

    Okay, I’m with you about going into Options Table. Yes, I was in Settings area first. I see Options and all the coding…. Thank you.

    I’m a designer and now this coding gets scary, so I gotta get my boots on:

    Is it possible to lead me through exactly where this admin email address in Options (and what category); where I should look for it; and how to update if I need to do anything else other than finding the old email address and updating to the new one??

    Thank you.

    Humbly,

    Modkat4theWin

    Thread Starter modkat4thewin

    (@modkat4thewin)

    Thanks so much, Steven. This is helpful.

    Interestingly enough: I reactivated WordFence plugin and that lil’ burger was all gobbled up and is now gone from mobile. <whew!> Not sure that was the culprit, but it’s gone now, so I’m happy.

    Thanks again for your prompt support.

Viewing 5 replies - 1 through 5 (of 5 total)