moeismail31

Is there a shortcode to show delivery/pickup options selected?

I had to hire and pay someone to fix the issue for me. Very unpleasant experience.

Hello, Yes it works when I switch themes. How can I get it to work with the Divi theme? It’s a popular theme I would assume you would have a solution?

Hey,

No. It’s the other way around. Amelia provides the system to organize my clients, employees, locations, services, and bookings/appointments. Woocommerce is used to complete the payment/payment gateway.

Once the user goes through the booking process they are redirected to the woocommerce cart page and then checkout to complete payment.

Maybe you could go through the booking process to see the flow: diamondcarwashrideau.com/booking

Check out these photos below:

Yes all orders go through Amelia. Some orders show up and some don’t but they all go through Amelia, which is why I think it might be a WooCommerce issue?

I messaged Amelia support still.

It is very strange.

The orders with old numbers are not showing up anywhere on my WordPress website/Woocommerce data. I can only see these orders on my Square transaction tab.

The image i shared is all I can see. It shows the source of purchase as WooCommerce and I called and confirmed with the clients that they booked on my website.

I will share the image again:

I have created the staging site: diamondcarwashrideau.com/staging

• This reply was modified 11 months, 1 week ago by moeismail31.

Hey,

It is not happening with all orders. I am trying to pinpoint which orders it’s happening to but it seems random. Half of the orders show up in woocomemrce and half of them don’t. The only way I know people are booking is because I can see it in square and I have called them to confirm they made the booking on the website.

System Report: 

 WordPress Environment

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Server Info: LiteSpeed<br>PHP Version: 8.1.18<br>PHP Post Max Size: 2 GB<br>PHP Time Limit: 360<br>PHP Max Input Vars: 5000<br>cURL Version: 7.87.0<br>OpenSSL/1.1.1p

SUHOSIN Installed: –<br>MySQL Version: 10.5.19-MariaDB-cll-lve<br>Max Upload Size: 2 GB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database

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attachment: 168<br>custom_css: 3<br>customize_changeset: 3<br>et_footer_layout: 1<br>et_pb_layout: 15<br>et_template: 1<br>et_theme_builder: 1<br>frm_form_actions: 3<br>frm_styles: 2<br>nav_menu_item: 7<br>page: 51<br>post: 3<br>product: 2<br>revision: 256<br>shop_order: 3057<br>wp_global_styles: 1 Security

Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (13)

Amelia: by TMS – 7.2<br>Better Search Replace: by WP Engine – 1.4.4<br>Disable Comments: by WPDeveloper – 2.4.5<br>Formidable Forms Pro: by Strategy11 – 6.7<br>Formidable Forms: by Strategy11 Form Builder Team – 6.7<br>Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.23.0<br>LiteSpeed Cache: by LiteSpeed Technologies – 6.0.0.1<br>WooCommerce Shipping & Tax: by WooCommerce – 2.4.2<br>WooCommerce Square: by WooCommerce – 4.4.0<br>WooCommerce: by Automattic – 8.4.0<br>WordPress Importer: by wordpressdotorg – 0.8.1<br>Yoast SEO: by Team Yoast – 21.7<br>Widgets for Google Reviews: by Trustindex.io – 11.2.2 Inactive Plugins (5)

Advanced Product Fields for WooCommerce: by StudioWombat – 1.6.6<br>Product Add-Ons for WooCommerce: by BizSwoop a CPF Concepts<br>LLC Brand – 2.1.38

UpdraftPlus - Backup/Restore: by UpdraftPlus.Com<br>DavidAnderson – 2.16.59.25

WP STAGING PRO - Backup Duplicator & Migration: by WP-STAGING – 5.1.3<br>YITH WooCommerce Product Add-ons & Extra Options: by YITH – 4.3.1 Settings

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Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)

Connected to Woo.com: –<br>Enforce Approved Product Download Directories: –<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages

Shop base: #559 - /book/<br>Cart: #408 - /cart/<br>Checkout: #409 - /checkout/<br>My account: #410 - /my-account/<br>Terms and conditions: ? Page not set Theme

Name: Divi<br>Version: 4.23.1<br>Author URL: https://www.elegantthemes.com<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ? Templates

Overrides: – Square

Environment: Production<br>Tokenization Enabled: ?<br>Debug Mode: Off Admin

Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page

Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-external-affiliate<br>settings<br>async-product-editor-category-field

Daily Cron: ? Next scheduled: 2023-12-18 15:24:18 -05:00<br>Options: ?<br>Notes: 194<br>Onboarding: skipped Action Scheduler

Complete: 197<br>Oldest: 2023-11-16 19:25:01 -0500<br>Newest: 2023-12-17 18:06:15 -0500

Pending: 3<br>Oldest: 2023-12-17 18:21:15 -0500<br>Newest: 2023-12-23 15:31:27 -0500 Status report information

Generated at: 2023-12-17 18:15:45 -05:00<br>

There are no fatal error logs.

Below are images of order numbers on square of recent orders that match order numbers from 2021 on the website:

you can see that the orders with correct order numbers show up on woocommerce and square but the orders with old order numbers only show up on square. The source for those orders still says woocommerce and I have called the clients and they confirmed they made the booking regularly on the website. I have also checked the clients history – some are returning, some are new. There seems to be no pattern.

If you need a wp-admin login to help, I can provide privately.