mofenx

Alles klar danke!

Hi @vendidero ,
danke für deine Antwort. Tats?chlich benutze ich TranslatePress, verstehe allerdings nicht ganz an welchem Punkt hier das Plugin Einfluss auf die Variable hat.

Gibt’s in dem Plugin ne Einstellung die ich aktivieren/deaktivieren muss damit es funktioniert?

Falls nicht baue ich den Filter ein! Danke dir!

Hey @skyverge ,
i used firefox 75.0 with facebook container activated.
I think its the facebook container which would make sense now.

Thanks again for helping me!

Worked in Chrome! ??
Thank you!

Hello,
thank you for your answer.

If i click on “Manage Connection” i get the facebook business settings popup and im in the “ad settings” tab.
When i go to the “advanced options” (everything translated from german so i dont know if its 100% the same in english) there is a section where it tells me that there are undefined products.
I made a screenshot. Its on the bottom -> Screenshot 1.
If i click on show (Anzeigen) it redirects me into the “Your products” tab and it only displays me a white screen.

If i edit a single product it gives me two alerts:

Alert one:
“Heads up! Catalog visibility settings have been temporarily removed as we migrate to a more secure experience. To remove products from your Facebook catalog, please disable syncing to Facebook for the product. Learn more”

Alert two:
Heads up! Product sync is temporarily changed as we migrate to a more secure experience. An automated sync from Facebook will run every hour to update the catalog with any changes you’ve made. Learn more

Screenshot 1
https://ibb.co/4p77mMG

Best wishes
Moritz

Hello @skyverge ,
the error appears on:

1)
Woocommerce -> Integration -> Facebook for Woocommerce -> Checkbox “Enable Product Sync” -> Error “There was an error trying to sync the products to Facebook. Product sync is disabled.”

2)
Also if i click on the “Manage Connection” button there appears a pop up from facebook (“Facebook business settings) with a yellow error alert:
Catalog Can’t Be Synced.

We also dont want to try disconnecting the account because facebook warns us that everything will be lost.
We have product ads running and marked products on instagram posts. We would need to recreate all of those again.

• This reply was modified 4 years, 10 months ago by mofenx.

How long will this take?
We are loosing customers (and money) every because of this missing option.
If you know that this feature will take longer than 1-2 weeks we seriously need to watch out for another multivendor plugin..

Hello @rur165,
thank you for your answer.
We already have Dokan Business (550€!) and contacted your support.
Poorly that was not helpfull.

You understood our problem correctly.
We already tried the suggestion from woocommerce default but its not working with dokan. (also note that there suggestion is working without dokan and the suggestion is FREE!)

Its absolutly incomprehensible how a basic function cant make it in a “premium” plugin.