Faridul Islam

Dear @bambanx,
Sorry for the late reply. Thanks for contact with us. There is no icon option with the menu and we have no plan to edit the menu option in the future.

Best Regards,
Faridul Islam

We released our latest version, please check and update.

We released our latest version, please check and update.

We released our latest version, please check and update.

We released our latest version, please check and update.

We released our latest version, please check and update.

Hello @franklindavinci,
Thank you for the support ticket, But sorry for the late reply.

Please go to your Elementor Experiments tab. Then inactivate the Improved Asset Loading option.

Actually, it’s an Alpha version. When it’s will come to the production version, we will add support for that.

Help screenshot – https://prnt.sc/21nxf77

Best Regards
Faridul Islam

Hello @franklindavinci,
Thank you for the support ticket, But sorry for the late reply.

Please go to your Elementor Experiments tab. Then inactivate the Improved Asset Loading option.

Actually, it’s an Alpha version. When it’s will come to the production version, we will add support for that.

Help screenshot – https://prnt.sc/21nxf77

Best Regards
Faridul Islam

Hello @m7mad,
Thank you for the support ticket, But sorry for the late reply.

Please go to your Elementor Experiments tab. Then inactivate the Improved Asset Loading option.

Actually, it’s an Alpha version. When it’s will come to the production version, we will add support for that.

Help screenshot – https://prnt.sc/21nxf77

Best Regards
Faridul Islam

Dear @ahmetsali,
Thank you for your message. We already released our latest version. Please check and update your site.

Best regards
Faridul Islam

Dear @justra,

Thank you for your support but sorry for the late reply.
Actually, it’s only working with the ratio. Right now we don’t have any control to make it custom. The custom will not work on every device. That’s why we used the ratio.
But we have another control to remove the blur from your slider.
The option name is Show Blur Effect. If you will deactivate it then the blur effect will remove from your slider.
I wish this will help you.

Thanks
Faridul Islam

You told us that you are using 5.6.0. It’s a very old version – 5.6.0 [22th November 2020]
You are right, the problem was in 5.6.0 and we fixed the issue on the next update.
Here is the next changelog –
## 5.6.1 [2nd December 2020]
– Slide To Scroll issue fixed all carousel type widgets

And one more important thing, right now Element Pack on ## 5.14.1 [23th November 2021]
Please use the latest version to fix the issue.
I hope, you understand.
There is no issue in our recent version.
And you are using the Pro version and taking support on the Free version, it’s completely against the Rule of WordPress. Please follow this, it would be great for everyone.

Hello,
We are sorry that the Offset missing in New Query.
We will add the Offset in the next version.
Please wait for the next version.

Thanks

Please see this video: https://www.loom.com/share/f9695abfee53496e9ba5a9022db31526

Thanks for reaching out!

We are sorry for your trouble but this issue has occurred from the other end, not our plugin Prime Slider.

We received similar complaints from multiple users and we found no issues with our codes. Instead, we found out that the Nitropack module has JS compatibility issues with their plugin that somehow blocks most of the JS functions of the sliders.

They quoted in one of their queries “It sounds like your website may not be fully compatible with Ludicrous mode yet. It appears that your site has a JS-heavy functionality that does not play well with this mode. We would recommend using Strong mode for this case for better compatibility.”

Our suggestion you contact the Nitropack team and solve this problem that has been happening from their end.

Best Regards
Fardiul Islam

• This reply was modified 3 years, 4 months ago by Faridul Islam.