molan

Here’s what the PHP error log said:

bassgear.co.uk [Tue Aug 02 16:53:36 2016] [error] [client 82.18.70.184:33179] AH01215: PHP Warning: Parameter 1 to W3_Plugin_TotalCache::ob_callback() expected to be a reference, value given in /home/sites/bassgear.co.uk/public_html/wp-includes/functions.php on line 3549: /home/sites/bassgear.co.uk/public_html/index.php
bassgear.co.uk [Tue Aug 02 16:53:38 2016] [error] [client 207.46.13.137:34049] AH01215: PHP Warning: Parameter 1 to W3_Plugin_TotalCache::ob_callback() expected to be a reference, value given in /home/sites/bassgear.co.uk/public_html/wp-includes/functions.php on line 3549: /home/sites/bassgear.co.uk/public_html/index.php
bassgear.co.uk [Tue Aug 02 16:53:42 2016] [error] [client 207.46.13.100:37352] AH01215: PHP Warning: Parameter 1 to W3_Plugin_TotalCache::ob_callback() expected to be a reference, value given in /home/sites/bassgear.co.uk/public_html/wp-includes/functions.php on line 3549: /home/sites/bassgear.co.uk/public_html/index.php
bassgear.co.uk [Tue Aug 02 16:53:45 2016] [error] [client 66.249.76.53:39131] AH01215: PHP Warning: Parameter 1 to W3_Plugin_TotalCache::ob_callback() expected to be a reference, value given in /home/sites/bassgear.co.uk/public_html/wp-includes/functions.php on line 3549: /home/sites/bassgear.co.uk/public_html/index.php

This all looks like it’s something to do with W3 page caching but I tried disabling the plug in and it didn’t make any difference.

We run quite a few Woo extensions – I can make a list if it helps?

https://www.bassgear.co.uk/

Thanks Mike – I can’t see the sticky. Which forum is it in?

I’m also having major problems with Woo 2.3 on https://www.bassgear.co.uk

Our main site structure seems to be Ok but all product images have disappeared.

Category images are OK and core navigation is working but the Slider and every single product image isn’t loading.

We’re effectively getting blank pages with just a main header & the nav bars appearing.

I’m now also getting a message saying my theme isn’t compatible because it’s out of date so I’m guessing it could be this that’s the root cause of the problem (although it was absolutely fine in Woo 2.2).

I’ve purchased an upgrade licence for the them – RT 17 – but don’t understand how to install it a an upgrade, keeping all our formatting, rather than a complete fresh install which I’m worried will wipe the site clean.

If anyone knows how to do any of the following it would be hugely appreciated:

A) fix the image finding glitch in Woo 2.3

B) roll back to Woo 2.2 as it was working Ok

C) Install a Theme update without losing all my formatting and product information.

Happy to try anything really – having a store that transacts 50% of its business online with a ‘dead’ shopfront is a bit of a killer for us at the moment . . .