Molongui

Hi @bwo2024,

Yes, you can make the author box to be displayed on your author pages too. Please check out this support article on how to do that:

https://www.molongui.com/help/how-to-display-the-author-box-on-author-archive-pages/

If you have any questions, please let us know and we’ll be happy to assist you.

Thank you so much for your fantastic review! ?? We’re thrilled to hear that both Molongui Authorship and Molongui Post Contributors are meeting your needs and that our support team could assist you effectively. Your kind words about our plugins and support mean a lot to us. If you ever need any further assistance or have any questions, don’t hesitate to reach out. We’re here to help! Thanks again for your support and for being such a valued user. ??

Great! If you have any other questions, just let us know and we’ll be happy to help.

OK, I think now I understand what you mean. You have the “slim” layout selected. That layout displays a “+ posts” link below the author name. If you click on it, related posts are shown (I’ve just checked in your site and that is working).

However, if you want to have the “Related Posts” tab, then you need to select the “tabbed” layout for the author box. Please go to: Authors > Author Box Editor > Layout, find the “Layout” setting and select the “Tabbed” option. Save settings. This should give you the “Related Posts” tab at the top of the author box.

From that same screen, you can configure colors and other settings for your author box and tabs.

Please let me know if this helps.

Hi @bwo2024,

Please update the plugin to the latest version (4.9.6). That should fix it.

Please let us know.

As we haven’t heard back from you in more than a month, we are closing this ticket now. Hopefully you have figured out how to fix the issue. If you didn’t, feel free to re-open this ticket and we will be happy to assist you.

Thanks!

Hi @resolveissue,

Thank you for reaching out and providing the error log details.

To address the PHP warning message you’re seeing, it’s helpful to understand the specific context in which this error occurs. Since we don’t have that context, we have implemented a potential fix that we believe may resolve the issue.

This fix will be included in our upcoming plugin update (version 4.9.6), which will be released soon. Once the update is available, please install it and let us know if the issue persists.

Thank you for your patience, and please feel free to reach out if you have any further questions or concerns.

Hi @paywall,

That message is shown when nonce verification fails, which shouldn’t happen. If you refresh the page, and search for the same author, do you get any result?

And would you mind explaining what you mean with “authors that exist at times”?

Please let us know so we can assist.

Thank you so much for your fantastic review! As our very first review, your feedback means the world to us. We’re thrilled that our Molongui Post Contributors plugin fits perfectly with your theme and effectively includes editor and fact-checker names in your articles. We’re also delighted to hear that our support team was able to assist you in getting everything set up smoothly. Your positive experience and kind words truly motivate us to keep improving. If you ever need any more help or have questions, please don’t hesitate to reach out. Thanks again for choosing our plugin and for your wonderful support!

I see. I’ve just checked on our testing server and post counters are getting updated when an author is assigned/removed to/from a post. So it could be a conflict with either your theme or another plugin. Would it be possible for you to check for a plugin conflict? Here you have a support article on how to do that. If not, do you have a staging site we can use to look into it?

Thank you for checking! We’re glad to hear that the issues were resolved.

Once again, thank you for your valuable feedback and support.

Best regards,

The Molongui Support Team

Maybe that “top 5” plugin is picking the post count ignoring our numbers? If you go to Authors > View All, is the count displayed on the “Entries” column correct?

You can share those screenshots using our support ticket form here (in the last step you can upload as many files as you wish).

Dear @bigbukhari,

Thank you so much for your positive rating and feedback! We truly appreciate your review and are delighted to hear that you find our plugin great overall.

We are sorry to hear about the issues you’ve encountered. We would have appreciated it if you had opened a support ticket to report these problems, as we aim to resolve any issues promptly and efficiently.

We are keen to get these issues fixed for you. Could you please provide more details on how you noticed the post count doesn’t work? Maybe they don’t get updated when you assign an author to a post? Also, could you clarify which “Author Posts” and “Author Bio” tabs you are referring to?

Your feedback is invaluable to us, and we are committed to making our plugin the best it can be.

Thank you once again for your support!

Best regards,

The Molongui Support Team

Hi @joejuan,

The free base plugin works with Posts and Pages. To make it work with custom post types, you need the Pro version of the plugin, which can be purchased here.

If you have any other questions, just let us know and we’ll be happy to help.

Best,

The Molongui Support Team

Hi @beardev,

Your feedback has been incredibly helpful in identifying and resolving the performance issue you encountered. We’re grateful for your detailed insights, which guided us in making the necessary improvements.

We’re pleased to inform you that we’ve addressed the issue to enhance the plugin’s performance (since version 4.9.5), particularly on the admin pages you pointed out. Your willingness to test the plugin again is greatly appreciated, and we value your commitment to ensuring the issue is fully resolved.

We understand your decision to develop your own solution in the meantime, and we appreciate your willingness to test our plugin again. If you have the opportunity to retest the latest version, we believe you’ll notice a marked improvement. We would be grateful for any additional feedback you can provide.

We take your feedback seriously and strive to ensure our plugin meets the highest standards of performance.

Once again, thank you for your valuable feedback.

Best regards,

The Molongui Support Team