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Forum: Plugins
In reply to: [Formidable Forms - Contact Form Plugin, Survey, Quiz, Payment, Calculator Form & Custom Form Builder] Sending mails failed

Thread Starter momo2005
(@momo2005)

6 months, 4 weeks ago

Hey Nathanael,

Thanks, I will try it by the other plugin support!

Forum: Plugins
In reply to: [Formidable Forms - Contact Form Plugin, Survey, Quiz, Payment, Calculator Form & Custom Form Builder] Sending mails failed
Thread Starter momo2005
(@momo2005)

7 months ago
I’m using the Lite Version, and it looks like that I need an account to write a ticket.

So here you have the server information of the live server
```
 wp-core version: 6.5.2 site_language: de_DE user_language: de_DE timezone: Europe/Berlin permalink: /%postname%/ https_status: true multisite: false user_registration: 0 blog_public: 1 default_comment_status: undefined environment_type: production user_count: 4 dotorg_communication: true wp-paths-sizes wordpress_path: XXXX wordpress_size: 1,64 GB (1759260383 bytes) uploads_path: XXXX uploads_size: 110,25 MB (115608610 bytes) themes_path: XXXX themes_size: 11,85 MB (12422521 bytes) plugins_path: XXXX plugins_size: 142,39 MB (149305548 bytes) database_size: 117,11 MB (122798080 bytes) total_size: 2,01 GB (2159395142 bytes) wp-active-theme name: rdh. Theme by Kuki Design (genesis-sample) version: 3.4.0 author: StudioPress author_website: https://www.studiopress.com/ parent_theme: Genesis (genesis) theme_features: core-block-patterns, menus, post-thumbnails, title-tag, automatic-feed-links, body-open, genesis-inpost-layouts, genesis-archive-layouts, genesis-admin-menu, genesis-import-export-menu, genesis-readme-menu, genesis-customizer-theme-settings, genesis-customizer-seo-settings, genesis-auto-updates, genesis-breadcrumbs, genesis-menus, genesis-structural-wraps, widgets, widgets-block-editor, genesis-custom-logo, html5, genesis-accessibility, genesis-after-entry-widget-area, genesis-footer-widgets, custom-logo, editor-styles, editor-style, align-wide, responsive-embeds, custom-line-height, custom-units, editor-font-sizes, editor-color-palette theme_path: XXXX auto_update: Auto-updates are not available for this theme. wp-parent-theme name: Genesis (genesis) version: 3.5.0 author: StudioPress author_website: https://www.studiopress.com/ theme_path: XXXX auto_update: Enable update checks at Appearance → Customize → Theme Settings → Updates. wp-themes-inactive (1) Twenty Twenty-Four: version: 1.1, author: Das WordPress-Team, Automatische Aktualisierungen deaktiviert wp-plugins-active (15) Borlabs Cookie - Cookie Opt-in: version: 2.2.67, author: Borlabs GmbH, Automatische Aktualisierungen deaktiviert Classic Editor: version: 1.6.3, author: WordPress Contributors, Automatische Aktualisierungen deaktiviert Duplicate Page: version: 4.5.3, author: mndpsingh287, Automatische Aktualisierungen deaktiviert Duplicator: version: 1.5.9, author: Duplicator, Automatische Aktualisierungen deaktiviert Formidable Forms: version: 6.9, author: Strategy11 Form Builder Team, Automatische Aktualisierungen deaktiviert LightStart - Maintenance Mode, Coming Soon and Landing Page Builder: version: 2.6.11, author: Themeisle, Automatische Aktualisierungen deaktiviert Page Builder by SiteOrigin: version: 2.29.13, author: SiteOrigin (latest version: 2.29.15), Automatische Aktualisierungen deaktiviert Popup Maker: version: 1.18.5, author: Popup Maker, Automatische Aktualisierungen deaktiviert SiteOrigin Widgets Bundle: version: 1.59.0, author: SiteOrigin (latest version: 1.60.0), Automatische Aktualisierungen deaktiviert UpdraftPlus - Backup/Restore: version: 1.24.2, author: UpdraftPlus.Com, DavidAnderson, Automatische Aktualisierungen deaktiviert User Role Editor: version: 4.64.2, author: Vladimir Garagulya, Automatische Aktualisierungen deaktiviert Wordfence Security: version: 7.11.5, author: Wordfence, Automatische Aktualisierungen deaktiviert wpDataTables - Tables & Table Charts: version: 3.4.2.11, author: TMS-Plugins (latest version: 3.4.2.12), Automatische Aktualisierungen deaktiviert WP Mail SMTP: version: 4.0.1, author: WP Mail SMTP, Automatische Aktualisierungen deaktiviert Yoast SEO: version: 22.5, author: Team Yoast (latest version: 22.6), Automatische Aktualisierungen deaktiviert wp-plugins-inactive (2) Ninja Forms: version: 3.8.2, author: Saturday Drive, Automatische Aktualisierungen deaktiviert WP Mail Logging: version: 1.12.0, author: WP Mail Logging Team, Automatische Aktualisierungen deaktiviert wp-media image_editor: WP_Image_Editor_GD imagick_module_version: Nicht verfügbar imagemagick_version: Nicht verfügbar imagick_version: Nicht verfügbar file_uploads: 1 post_max_size: 64M upload_max_filesize: 64M max_effective_size: 64 MB max_file_uploads: 20 gd_version: 2.3.0 gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM ghostscript_version: 9.53.3 wp-server server_architecture: Linux 4.4.400-icpu-099 x86_64 httpd_software: Apache php_version: 8.0.30 64bit php_sapi: cgi-fcgi max_input_variables: 5000 time_limit: 50000 memory_limit: -1 max_input_time: -1 upload_max_filesize: 64M php_post_max_size: 64M curl_version: 7.74.0 OpenSSL/1.1.1w suhosin: false imagick_availability: false pretty_permalinks: true htaccess_extra_rules: false current: 2024-04-30T12:32:56+00:00 utc-time: Tuesday, 30-Apr-24 12:32:56 UTC server-time: 2024-04-30T14:32:54+02:00 wp-database extension: mysqli server_version: 5.7.42-log client_version: mysqlnd 8.0.30 max_allowed_packet: 67108864 max_connections: 3000 wp-constants WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: XXXX WP_PLUGIN_DIR: XXXX WP_MEMORY_LIMIT: 40M WP_MAX_MEMORY_LIMIT: -1 WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: false CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_ENVIRONMENT_TYPE: Nicht definiert WP_DEVELOPMENT_MODE: undefined DB_CHARSET: utf8mb4 DB_COLLATE: undefined wp-filesystem wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable genesis update: 1 blog_title: text site_layout: content-sidebar nav_extras_twitter_text: Follow me on Twitter content_archive: full content_archive_thumbnail: true image_size: large image_alignment: aligncenter posts_nav: numeric blog_cat_num: 6 theme_version: 3.3.3 db_version: 3301 first_version: 2.0.2 content_archive_limit: 150 entry_meta_before_content: [post_date] [post_comments] [post_edit] entry_meta_after_content: [post_categories] [post_tags] upgrade: 1 wp_mail_smtp version: 4.0.1 license_key_type: lite debug: Keine Debug-Hinweise gefunden. lite_install_date: Apr 25, 2024 @ 1:57pm 
```
Hope that will helps!

Regards, Monique
- This reply was modified 7 months ago by momo2005.
Forum: Plugins
In reply to: [Formidable Forms - Contact Form Plugin, Survey, Quiz, Payment, Calculator Form & Custom Form Builder] Sending mails failed

Thread Starter momo2005
(@momo2005)

7 months ago

Hey Nathanael,

I created a local copy of the site and so that I could test it, I used an SMPT server of my web host (not that of the site, which runs via another web host to which I have no access because the customer manages it himself).

Once I had set everything up, I did some basic testing to see if it worked. This time the mail is sent. There are differences in the server and the database version. Can I post this here or is there a private message option for this?

Regards,
Monique

Forum: Plugins
In reply to: [Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popups Builder] Can’t add shortcut Popup Trigger on Footer text box
Thread Starter momo2005
(@momo2005)

1 year ago
Hey Sarai,

thanks for your fast reaction!

I tried out what you wrote.

Here are screenshots of the individual areas.

I have included the link with the corresponding ID.

It is also recognized, because the class “pum-trigger” has been added.
```
<a class="popupButton" href="#popmake-1226">Kontaktanfrage</a>
```
But when I click on the button, the popup is not triggered.
I have created a test page where you can see the problem.

https://homeservice-sylt.de/test/

Have I configured the trigger incorrectly? I am not sure if I have understood this correctly.

Thanks for your help.

https://ibb.co/26qRKK3 (Here you can see the WordPress Backend of the footer-area)
https://ibb.co/m923TGR (Trigger configuration)
Forum: Plugins
In reply to: [WooPayments: Integrated WooCommerce Payments] Creditcards are deactivated but displayed

Thread Starter momo2005
(@momo2005)

1 year, 4 months ago

Hello Saif,

my client has added an American Express on the “Payment methods” tab.

I hope that helps?
Regards, Monique

Forum: Plugins
In reply to: [WooPayments: Integrated WooCommerce Payments] Creditcards are deactivated but displayed

Thread Starter momo2005
(@momo2005)

1 year, 4 months ago

Hey Saif!

Unfortunately I don’t know exactly what settings my client has set, I’ve asked him and I’m waiting for an answer.

Otherwise, my Chrome version is 114.0.5735.198 (Offizieller Build) (x86_64)

Regards,
Monique

Forum: Plugins
In reply to: [WooPayments: Integrated WooCommerce Payments] Creditcards are deactivated but displayed

Thread Starter momo2005
(@momo2005)

1 year, 4 months ago

Hello Saif!

Thanks for your fast answer.

That’s very strange with the Google and Apple pay Button:

I use Chrome on the Mac.
Even when I use an incognito window to access the page, I don’t see a button.
When I look at the elements via ” Explore “, the buttons are hidden via inline CSS.
Attached is a screenshot of it. The highlighted section and the one above are hidden.
https://ibb.co/R0n785P

The workaround for the credit cards works, thanks!

Regards, Monique

Forum: Plugins
In reply to: [Smash Balloon Social Post Feed - Simple Social Feeds for WordPress] Incorrect display after using Borlabs Cookie Banner

Thread Starter momo2005
(@momo2005)

1 year, 7 months ago

Hey Louis!

Unfortunately, I can’t see any difference between the “Automatic” and “Yes” setting.

Currently it is set to “Yes”. And as soon as I accept only essential cookies, a connection to Facebook is still established.
Because we use the plugin as a feature, this is not justified as an Essential Cookie. At least not in Germany, they are very strict ??

Thanks!

Monique

Forum: Plugins
In reply to: [Smash Balloon Social Post Feed - Simple Social Feeds for WordPress] Incorrect display after using Borlabs Cookie Banner

Thread Starter momo2005
(@momo2005)

1 year, 7 months ago

Hello Louis!
Thanks for your fast answer.

Currently, the “Automatic” setting is set up because my customer wants the display to be correct.

When I use the “Automatic” setting, the data is loaded like the header when you accept only Essential Cookies. Then a communication to a third party server is established.
The name is “scontent-frt3-2.xx.fbcdn.net”
And this is exactly what should not happen.

The setting AJAX theme loading fix was ready activated.

Thanks!
Monique

Forum: Plugins
In reply to: [WooCommerce PayPal Payments] Pay upon Invoice: Payment Instructions in Mail are empty

Thread Starter momo2005
(@momo2005)

1 year, 9 months ago

Can I have some answers?

Thanks, Monique

Forum: Plugins
In reply to: [WooCommerce PayPal Payments] Pay upon Invoice: Payment Instructions in Mail are empty

Thread Starter momo2005
(@momo2005)

1 year, 9 months ago

I tested it again today, unfortunately without success.
I use version 2.0.1 because the latest version has a problem with

FraudNet. With me the error, as described in the thread here also appears.

https://www.ads-software.com/support/topic/version-2-0-2-device_data_not_available/

In the end I am no step further than 4 months ago.

Any ideas?

Many Regards,

Monique

Forum: Plugins
In reply to: [WooCommerce PayPal Payments] PAYMENT_SOURCE_CANNOT_BE_USED with version 1.9.5

Thread Starter momo2005
(@momo2005)

2 years ago

Hello Andreas,

I have disabled German Market and tested it again: Without change.

I was able to copy the system report, but I did not find a corresponding entry under the logs.
There are other entries (the plugin WPML had problems with the latest WP version and had caused critical errors), so the logging works.

Maybe you can tell me here what else I might need to set? Then I’ll be happy to send you a private message with everything.

Regards,
Monique

Forum: Plugins
In reply to: [WooCommerce PayPal Payments] Pay upon Invoice: Payment Instructions in Mail are empty

Thread Starter momo2005
(@momo2005)

2 years, 1 month ago

Hey!

I’m so sorry that I don’t answer, I didn’t have the time to tested it again.

But now I tested it, but with no success.

What I do:

I disabled all plugins, expect for:
WooCommerce
WooCommerce PayPal Payments
WP Maintenance Mode & Coming Soon

I used the Theme Storefront.

I tested it with Sandbox settings

This WordPress installation is a network, does it make a difference?

Thanks for your help!

Monique

Forum: Plugins
In reply to: [WooCommerce PayPal Payments] Payment via invoice: Refund in WooCommerce, but not in PayPal

Thread Starter momo2005
(@momo2005)

2 years, 1 month ago

Hey!

Thanks for the update.
I tested to reset the webhooks again, but with no success.

What I do:

I disabled all plugins, expect for:
WooCommerce
WooCommerce PayPal Payments
WP Maintenance Mode & Coming Soon

I used the Theme Storefront.

I tested it with Sandbox and with Live settings. Just in case.

This WordPress installation is a network, does it make a difference?

Forum: Plugins
In reply to: [WooCommerce PayPal Payments] Payment via invoice: Refund in WooCommerce, but not in PayPal

Thread Starter momo2005
(@momo2005)

2 years, 1 month ago

Hey Joost,

unfortunately I get an error message when I go to “Resubscribe”.

An alert window appears with the text:

Operation failed. Check WooCommerce logs for more details.
Webhook subsciption failed.

Can I send you this logs private?

Many regards,
Monique

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