montazar
Forum Replies Created
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Forum: Plugins
In reply to: [Klarna Checkout for WooCommerce] “Order was not finalized with klarna”Hello @wickywills,
I apologize for the belated reply. Did you find any errors in the Klarna Checkout log when that happened?
Forum: Plugins
In reply to: [Klarna for WooCommerce] custom order payment not workingSure, please visit our support page.
Forum: Plugins
In reply to: [Klarna for WooCommerce] Plugin conflictHello @itped84,
I could not recreate this issue with Klarna Payments. I’ve enabled both plugins and it works as expected. Is it perhaps an options in the Flexible Shipping settings that is triggering this issue for you?
Forum: Plugins
In reply to: [Klarna for WooCommerce] custom order payment not workingWe’ve identified an issue with Pay for Order purchases and are currently looking into it.
Please refer to the WooCommerce documentation regarding the logs.
Forum: Plugins
In reply to: [Klarna for WooCommerce] custom order payment not workingHello @hairyhobo,
Can you check in the Klarna Payments’ log if you can find any error? Try searching for the keywords “Bad value” and “error”.
Forum: Plugins
In reply to: [Klarna for WooCommerce] International ordersHello @madjedo ,
In additional to a currency switcher you also need to sign an agreement with Klarna for the currency/region you want to sell in.
Forum: Plugins
In reply to: [Klarna for WooCommerce] Websocket errorWe have not tested PayPal Plus but we do have support for the PayPal payment method, PayPal Standard, that is included in WooCommerce. I’ll discuss this issue with our developers and get back to you once I have more information.
Forum: Plugins
In reply to: [Klarna for WooCommerce] Websocket errorHello @kawo83 ,
We have seen things like Cloudflare or security plugins block some signals that we are dependent on. As a test could you try to disable any of these that you might have temporarily. If that solves the issue you might need to look at whitelisting some of the IPs that our partners are using.
Forum: Plugins
In reply to: [Klarna for WooCommerce] Error 401 UnauthorizedIn that case, can you please double check that you’ve entered the correct and API credentials? This is the only plugin configuration that can cause a 401.
Forum: Plugins
In reply to: [Klarna for WooCommerce] Error 401 UnauthorizedHello @buschtrommel,
Klarna returns the error code 401 if there is an account related issue. Have you been in contact with Klarna Merchant Support? They can tell why this error was issued.
Forum: Plugins
In reply to: [Klarna for WooCommerce] KP iFrame, min-width 280px, not responsiveHello @madjedo,
The <iframe> is generated by Klarna, we do not set this CSS property in our plugin. If you wish to leave feedback, please contact Klarna Merchant Support and let them know about the issue that you’re experiencing.
Forum: Plugins
In reply to: [Klarna Checkout for WooCommerce] Hide “Prefill my Address Data”You can issue a feature request to Klarna. Please visit this link and get in touch with their merchant support.
Forum: Plugins
In reply to: [Klarna Checkout for WooCommerce] Hide “Prefill my Address Data”In that case, it is not possible to manipulate (including remove) it since it is part of the Klarna <iframe>.
Forum: Plugins
In reply to: [Klarna Checkout for WooCommerce] Hide “Prefill my Address Data”Hello @dav74 ,
I don’t recognize any button with that label. Are you referring to the “Autofill Settings” button?
Forum: Plugins
In reply to: [Klarna Checkout for WooCommerce] Customize design in checkout?