mpedersen

I’m in the same boat…recently migrated Woocommerce site…original one on the same server works, but the migrated clone has this same problem. This was marked as resolved, but I’m not seeing any notes on how it was fixed? Help?

Wow, you guys are eager to just close this thread..the problems STILL EXIST and have not been resolved at all. E.g. one look at the list view and the entire randomly jumbled ordering of events should tell you that not all is well with your plugin. https://www.amazonasmagazine.com/events/list/

No, it’s definitely not fixed, it’s worse than ever. Now the entire navigation of the calendar doesn’t work. Switching into list view doesn’t work. It’s completely broken.

Nikita, I think you’re misunderstanding, I actually want those human-readable URLS. More importantly, I’m wondering if there’s a way for the overall gallery page to use THOSE urls, instead of the query string URLS, when navigating to the individual galleries.

Well, that is reassuring to know you’ve at least confirmed the problem. I look forward to the fix, and will gladly test it out when ready. Just let me know! Thanks, Abz,

Matt

• This reply was modified 1 year, 10 months ago by mpedersen.

1. 7.4.25
2. 6.1.1
3. 6.0.6.2
4. Divi, 4.19.4

Abz, you might be on to something. I can tell you that the first thing I did was to change the date format to the default; that didn’t work; the sorting problems and display problems remain.

We have the Classic Editor plugin installed, but it is NOT active. However, the block editor setting was not checked in the plugin’s settings, so I checked that off. That also failed to fix anything.

I went into all the March events and saved them via clicking “update” without any changes being made. That did do something….but not anything good. The March 2023 events still fail to all show on the Calendar View; it looks exactly as it did before these changes. The list view is equally still messed up. If I switch to it while viewing March, I only see ONE event (March 5) and then it jumps to Novembmer ’23. If I hit the back button on the list view, the page starts with Feb, then April, then goes to March where it shows several events from March 25 an 26, but that’s it. So there are still many events not showing up, or showing up in the wrong place and in the wrong order.

So in the process of constantly hitting the page, crashing the site, and restarting the server, I’ve seen an error about my “Inbox”, with two different appearances. One was a purple, graphic error. The other was text based and simply says “There was an error getting your inbox. Please try again.“

I’ve tried deactivating the handful of plugins that are different between the two websites, and I’m not finding a conflict there. Stumped at the moment.

I can also add that this does not happen on a very similar site on the same server running the same suite of plugins (for the most part). A theme swap did not fix it. Am trying a few other troubleshooting ideas….

Abz, we are currently running Version 6.0.6.2; the problems I reported remain.

Also, I’ve gone through some preliminary checks for plugin conflicts, but nothing has been fruitful there. Trying other themes and the problems remain in the Calendar plugin, too.

• This reply was modified 1 year, 11 months ago by mpedersen.

I can tell you that a) the site has been running for years without issues and b) while interesting, resaving the permalink structure (without changes) did not resolve the problems with the Event Calender plugin.

Gotta be honest here, I’m not interested in posting the full report publicly here; it exposes a lot of information. I’m happy to provide the key info you might need that doesn’t reveal any potentially sensitive info.

What I can tell you is that nothing is “red” on the status report, all green.

Searching the woo logs, there are no error logs, fatal error logs, or anything specifically coming up when I search for “error” in the available logs. All I see are various payment logs, and a testlog.log.

Tell me what info you’d need.

Please note, after posting this, I noticed version 6.0.6?was running, and an update was needed. An update to 6.0.6.1 was applied, but the problem remains.

E.g.

https://www.amazonasmagazine.com/events/list/?tribe-bar-date=2023-03-01

So..this problem keeps coming and going. It appeared that clearing transients would restore things when I ran that tool, but today it happened while working on the site, and clearing transients did NOT resolve the issue.

The problem continues, randomly, and in different parts of Woocommerce at different times. E.g. right now, I can see the main shop page, but when I go into the sub pages, there is “no results”. It also seems to affect OTHER Woocommerce pages as well; for example, earlier this month, it sounds like the order success page was generating this error message, causing people to resubmit their orders!

Pretty frustrated with this random failure of Woocommerce, particularly since it’s not something I can simply replicate on demand!!!