Miha
Forum Replies Created
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Forum: Plugins
In reply to: [Modula Image Gallery] Scrolling down causes problems on desktopHi @ulpla,
Thanks for reaching out! So sorry for the trouble! We are not aware of any issues that could cause this flickering and we are unable to replicate it on our end so far. Is it possible to create a test page with Modula galleries so we can take a look and investigate? Thank you!
Warmly,
Mihaela
Forum: Plugins
In reply to: [Modula Image Gallery] Hide little Download Icon when activate all downloadsHi,
Thank you for reaching out!
As much as I would love to help you asap, your question is specific to Modula Pro (download button) and we are not allowed to offer support on these forums for our premium version, as you can see in the guidelines here: https://www.ads-software.com/support/guidelines/#do-not-post-about-commercial-products ??
Please send us an email using this form here and we will reply asap. To make it easier you can use the form above and enter this support thread’s URL and we’ll know exactly what it’s about.
Thank you for understanding!Looking forward to your email.
Warmly,
MihaelaForum: Plugins
In reply to: [Modula Image Gallery] Multiple galleries flicker on mobileHi!
Thanks for reaching out!
Are you still using Modula on that page? I just went to check and I can see those galleries are not create with Modula, but another plugin. Can you please let me know the page where Modula galleries are? Thank you!
Warmly,
Mihaela
Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.
Forum: Plugins
In reply to: [Strong Testimonials] form without buttonCan you please install this plugin: https://www.ads-software.com/plugins/health-check/
After you install and activate the above plugin it has a Troubleshooting mode which allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website.Go to its troubleshoot mode and only activate this plugin and see if the same happens with a default WordPress theme (Twenty Twenty-two, for example) and no other plugins.
Warmly,
Mihaela
Forum: Plugins
In reply to: [Simple Custom Post Order] Ordering not savingThis topic will be marked as resolved due to inactivity and because we have an open ticket on GitHub regarding this. Please keep in mind that the ‘resolved’ status is only for this support thread, not the issue on GitHub.
Forum: Plugins
In reply to: [Download Monitor] Missing download_id or version_idMarking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.
This topic will be marked as resolved due to inactivity and because we have an open ticket on GitHub regarding this. Please keep in mind that the ‘resolved’ status is only for this support thread, not the issue on GitHub.
Forum: Reviews
In reply to: [Modula Image Gallery] Customizable and compatibleThank you so much for the review!
Forum: Plugins
In reply to: [Strong Testimonials] form without buttonHi @ventio,
Thanks for reaching out!
Please go to Testimonials > Form > Settings > Submit Button > and make sure you enter the text for the submit button there > save.
Warmly,
Mihaela
Forum: Reviews
In reply to: [Strong Testimonials] Great plugin looks good and easy to useThank you so much for the review!
Forum: Plugins
In reply to: [Strong Testimonials] Error with shortcodeMarking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.
Forum: Plugins
In reply to: [Strong Testimonials] Has version been tested with WordPress 6.4.1Hi!
We can confirm it is compatible. We will update it to state that as well on the plugin’s page. Sorry for the trouble!
Warmly,
Mihaela
Forum: Plugins
In reply to: [Download Monitor] Missing download_id or version_idCan you please let us know how you are displaying the downloads on that page? Are you doing it using their shortcodes? If you do, are you displaying different shortcodes for NL downloads and different ones for EN downloads?
- This reply was modified 1 year ago by Miha.
Hi,
Thank you for reaching out!
As much as I would love to help you asap, your question is specific to the Pro (filters) and we are not allowed to offer support on these forums for our premium version, as you can see in the guidelines here: https://www.ads-software.com/support/guidelines/#do-not-post-about-commercial-products ??
Please send us an email using this form here and we will reply asap. To make it easier you can use the form above and enter this support thread’s URL and we’ll know exactly what it’s about.
Thank you for understanding!Looking forward to your email.
Warmly,
Mihaela