Miha
Forum Replies Created
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Forum: Plugins
In reply to: [Image Photo Gallery Final Tiles Grid] Slow on mobile?Hi @kurtismjohnson,
Thanks for reaching out!
I just checked the gallery and most of the images are quite large (roughly 2000×2000 px). I recommend resizing them to a smaller size and it should improve the loading time.
Please let me know how it goes!
Warmly,
Mihaela
Forum: Plugins
In reply to: [Download Monitor] Download doesn’t startMarking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.
Forum: Plugins
In reply to: [Download Monitor] Remove Download VersionsMarking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.
Forum: Plugins
In reply to: [Download Monitor] Option to disable tracking of user downloads?Thank you for your feedback! We will definitely consider adding such a feature in a future update. Please let me know if you have any other questions, concerns, or suggestions!
Warmly,
Mihaela
Forum: Plugins
In reply to: [Simple Custom Post Order] SCO not Saving due to themes ASC/DESc functionMarking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.
Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.
Forum: Plugins
In reply to: [Simple Custom Post Order] Custom WP_Term_Query returns empty resultsMarking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.
Forum: Plugins
In reply to: [Simple Custom Post Order] Ordering not savingMarking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.
Forum: Plugins
In reply to: [Download Monitor] Option to disable tracking of user downloads?Hi @alamana,
Thanks for reaching out!
Please follow the instructions here on how to disable the reports section in Download Monitor: https://www.download-monitor.com/kb/disabling-the-reports-section-in-download-monitor/
Warmly,
Mihaela
Forum: Plugins
In reply to: [Download Monitor] Remove Download VersionsHi @videcbremen,
Thanks for reaching out!
I just checked this on my end and was unable to replicate the same behavior on my end.
Can you please install this plugin: https://www.ads-software.com/plugins/health-check/
After you install and activate the above plugin it has a Troubleshooting mode which allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website.Go to its troubleshoot mode and only activate this plugin and see if the same happens with a default WordPress theme (Twenty Twenty-two, for example) and no other plugins.
Warmly,
Mihaela
Forum: Plugins
In reply to: [Strong Testimonials] How can I enable recaptcha in form?Hi @hemantathod1590,
Thanks for reaching out!
Strong Testimonials Captcha is a premium extension: https://strongtestimonials.com/extensions/captcha/
Unfortunately we are not allowed to offer support for premium extensions on this forum so please send us an email here: https://strongtestimonials.com/contact-us/ and we will reply asap.
Warmly,
Mihaela
Hi @aiculb,
I apologize for the late reply – we missed this thread.
Can you please install this plugin: https://www.ads-software.com/plugins/health-check/
After you install and activate the above plugin it has a Troubleshooting mode which allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website.Go to its troubleshoot mode and only activate this plugin and see if the same happens with a default WordPress theme (Twenty Twenty-two, for example) and no other plugins.
Warmly,
Mihaela
Forum: Plugins
In reply to: [Custom Login Page Customizer by Colorlib] export templateI’m sorry for the late reply, we missed your response. Unfortunately that is not possible. The easiest way would be to install the plugin and apply the template to the default login page.
Forum: Plugins
In reply to: [Strong Testimonials] Database Lost Connection errorMarking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.
Forum: Plugins
In reply to: [Gallery PhotoBlocks] Lightbox is not workingMarking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.