roombox

@chesio @leosantis thank you for your help

@karzin no sh*t – i’m seeing the same error message. you’re trying to insult me by suggesting that i haven’t checked the correct email??? patronizing a customer of yours is not a smart route buddy. You costed me 5 hours of my day, countless online orders (for 5 hours I’d estimate $10k in sales), and at least $1k in dev costs which i am currently paying on upwork to get this fixed. What else would you like to do to me today to completely ruin things??? please tell me!!!!!!!!!!!!!!!!!

@karzin that’s the first thing I did – upcloud does not offer FTP access. Of course I have checked all my email folders….

@karzin No, I do not use any masking method – my admin link is simply wp-login.php. https://orderroombox.com/wp-login.php

I have not gotten a single email from WP regarding this. I have the latest version of WP installed. Everything on the site was updated and working fine. How do I fix this????? I have customers waiting to place orders right now

@karzin That did not work… error “There has been a critical error on this website. Please check your site admin email inbox for instructions.”

@karzin I cannot access my wordpress admin panel because the site is crashed… how do i fix this??? I need support asap. [email address removed by mods]

• This reply was modified 3 months, 1 week ago by Steven Stern (sterndata).

@leosantis how did you access the wordpress installation page if your site was down…?

My site crashed. Can’t access my admin to downgrade. I have restored from an 8/12 backup, but still seeing critical error. When was this update released?? Please help…

@alaasalama I need immediate support for an error caused by this plugin I have sent you an email via your website as well as through the [email protected] email. My business has been shut down because of this plugin! I cannot access my admin panel, and all products on my site are not showing – the plugin clearly created a massive structural issue with my site and I need it to be fixed immediately. We have live customers waiting to place orders, and current orders that need to be delivered today which I cannot access. The server is on AWS

@renehermi I am still unable to login – I am non technical and cannot access the FTP myself. I need someone to help with this immediately! I operate a 24/7 delivery business and we have orders we need to deliver immediately – and i cannot access my admin panel, and all of the products (30k) are no longer showing on my site. I need immediate support on this!!

so, the non-pro version of your plugin is not compatible with elementor?

Yes, adding wp-admin to the url worked. However, I’m seeing these messages pop up – advise? thanks

https://www.orderroombox.com/wp-content/uploads/2024/05/Screenshot-2024-05-19-at-12.30.50?PM.png

https://www.orderroombox.com/wp-content/uploads/2024/05/Screenshot-2024-05-19-at-12.30.04?PM.png

I have many other plugins…