mqfell

Sincere apologies, please disregard. Identified wrong plugin. Issue is being caused by another plugin.

This needs a quick fix. My first thought was the site had been hacked!

GTMetrix Waterfall indicates that ebs_dynamic_css.php file appears to be the main problem causing the slow loadtime. That file is causing 87% of the loadtime. Can the developer please address the issue?

Thanks, clickharder, but the styles are busted for more than just background-image. Hopefully, YITH will fix it up soon.

Thanks. I’ll deactivate WooCommerce Google Analytics Pro and see if I can isolate the problem better. Will post back if I discover anything.

Like another poster, I too am using WooCommerce Google Analytics Pro in conjunction with your plugin.

Dale, also, this is important enough that we’d be willing to pay you to make the fixes for us. Just let me know. In addition, I can allow you to temporarily use our Admin Columns Pro plugin to investigate the issue.

Thanks,
Michael Fellmeth
[email protected]

Hi Dale,

We’re having the same issue. Have you been able to find a solution yet? It would be much appreciated to have Better User Search working again.

Thanks,
Michael Fellmeth

In case it helps anyone, I updated PHP on the server from 5.3 to 5.4 and that appears to have resolved the problem with the plugin. At my host, Site5, you can just add following line to .htaccess file in root, and that does it.

AddHandler application/x-httpd-php54 .php

Hah. Fair enough. I’ll keep an eye on it.

Bobbie, further to my post above, I’ve discovered that while clicking the Shipping address does zero out the tax on the screen, tax is still applied on the backend of the order. Can you please address these issues?

Thanks.

Hi Bobbie,

I’m seeing the same problem here as Corrinda with latest versions of WP/WC. Can you take a look and offer a fix? The plugin is wonderful, and I’d very much like to keep using it, but this is confusing people who have same Bill To/Ship To.

Thanks,
Michael

I commented line 657, and same error appears for line 616. The lines that are throwing errors appear at bottom. In addition, the Sync Now button does not appear to be working. Click it and the page refreshes, telling you that you still need to Sync. I was considering buying the plugin but not in its current state. Debug it, and I’ll happily purchase.

Line 616:
wp_register_script ( 'sr_main', plugins_url ( 'resources/chartjs/Chart.min.js', __FILE__ ), array ('sr_magnific_popup' ), $sr_plugin_info ['Version']);

Line 657:
wp_register_style ( 'sr_main', plugins_url ( '/sr/smart-reporter.css', __FILE__ ), $deps, $sr_plugin_info ['Version'] );

Hi Mosieh, latest version of WC, but yes it is a custom theme. I don’t blame your plugin for this issue, just wondering if there was maybe a little tweak possible to target the Ajax update more narrowly so it doesn’t hit the product-remove div. And then also if possible to only update subtotal on cart page as subtotal is all I show. Thanks.