mrjeany

Hey @bobbied – thanks so much for the reply. Changing the sorting option in the Settings fixed this for us ??

Thanks!

There’s a page on the Social Snap website – for some reason it doesn’t come up when you search their help section for ‘shortcode’ ˉ\_(ツ)_/ˉ – but I found it through Google

https://socialsnap.com/help/features/shortcodes-how-to-use-them/

Never mind! Turns out it was a caching issue. Clearing the cache through the caching plugin fixed it and now I can see the changes.

Thanks so much!

Thanks Kharis! I really appreciate the help ??

However I tried that code and the menu still isn’t changing…

Just to check the steps:

• I’ve added it as new custom code to the child theme style.css file
• Changed all the colour values and also increased the font size to 14

But the drop down menu is unchanged. What do you recommend I try next?

Thanks!

I just tried downloading and reuploading the Ignis theme, and it fixed the issue. Thanks so much for the help!

Great suggestion @madhattersez, thanks so much.

I switched the theme to Twenty Twenty-One, and sure enough, the portfolio items display with that. So it’s a theme issue. The theme is Ignis, whether I use that or the child theme I created, there’s the same problem.

So I guess I should go to the support thread for the specific theme?

Hey @jenhooks – thanks so much for the reply!

I’ve just switched off every single plugin except Jetpack – problem still persists ??

Is there anything else I can try, do you think?

Thanks, mj

Thanks so much Kharis!

One more question, sorry! My child theme isn’t named ‘ignis-child’. Does that matter – should I replace ‘ignis-child’ with the name of the theme in the functions code?

Hey Kharis

Thank you so much for taking the time to help with this! I really appreciate it ??

Two questions

1 – I created a child theme for this site. Can I duplicate the js files into the child theme and edit them there? I’ve tested this and it doesn’t seem to work, but just wanted to check…

2 – could you please clarify step #3 above? What exactly should I be pasting into js/main.min.js?

Thanks again ??

It would still be a good idea to have a child theme though – that edit and any others you make will be overwritten next time the theme updates.

Good luck with the site ??

Hey Baz

Do you have a child theme set up? Safest and easiest thing to do is:

– copy the footer.php from Ignis into your child theme
– edit the new footer.php

The footer looks like this:

	<footer id="colophon" class="site-footer clearfix" role="contentinfo">
		<?php do_action( 'ignis_footer' ); ?> 
	</footer><!-- #colophon -->
</div><!-- #page -->

<?php wp_footer(); ?>

Take out this line: <?php do_action( ‘ignis_footer’ ); ?>, and replace it with your own credits.

Hope that helps…

• This reply was modified 3 years, 8 months ago by mrjeany.

Hey Daniel

Thanks for the tutorial link…I followed the steps in the advice and was able to view my iPhone in Safari on my Mac…however I’m not quite sure how to analyse what it’s showing me. The only alert in the inspector seems to be related to the custom map:

TypeError: undefined is not an object (evaluating ‘map.setOptions’)

Here’s the entire code for the page, does anything strike you here as the cause of the problem? Thanks!

[ Code moderated, please use pastebin.com instead. ]

Thanks so much Daniel. I have a Mac, what do I need to do? By the way it’s not just iOS, the problem is happening on a Kindle Fire as well.

Thanks for the reply Daniel, I really appreciate it. However I haven’t used any Advanced Targeting Condition or added any filtering such as you describe. Any other ideas/

That appears to have worked – thank you so much goodmuyis, you’re a superstar! ??