mrpaxson

I have the same question. Why no answer in 5 months?

all fixed.

thanks

Elegant Themes helped me resolve the problem by adding these two lines of code to the custom CSS in Divi.

.mybooktable #left-area { float: left; width: 700px; }
.mybooktable #sidebar { float: right; width: 320px; }

Thanks for the help.

I have drop down menus for Authors and Genres that I can control through adding individual authors and genres. However, people often click on the heading, not the items listed below the heading, and while I can (and do) add individual shortcodes for each author and genre, a list style shortcode would update the list automatically and make life a bit easier for me.
Relentlessly Creative Books

While I am dreaming. I’d love to have a widget exactly like the one for featured books, only for a featured author.

It is a very simple email autoresponder that is set up through my email account with GoDaddy.com, not a sophisticated if/then autoresponder like aweber.com. It has never before generated this kind of feedback loop in the year or so that I’ve used it. I hope that helps.

https://authormedia.freshdesk.com/support/login

Yes, it is Freshdesk. But you have a messaging problem. The Author Media logo appears at the top of the page and no other identity. Then above the form it says “Enter the login details you gave when you registered with us.” Given that the identity is Author Media, and I did register with Author Media, I attempted to use that login. There was no explanation that this login required a separate registration, which it evidently does.

But here is the part that makes it really nuts. Although I got an error message with every attempt to login that I made (except the last one after registering), I have now received email notices that tickets have been received for #2942 to #3055 over the space of a couple of hours beginning immediately after I got an email confirming my new registration even through I never submitted a ticket, not even one.

Even MORE bizarre, the subject line on each one reads: Ticket Received – [#2942] Greetings from Robert at Relentlessly Creative Books

“Greetings from Robert at Relentlessly Creative Books” is the subject line sent on my autoresponder. So, it looks like my autoresponder’s response to getting the confirmation email was to send a greeting that then triggered some kind of automatic ticket from your system, which triggered an email, which triggered an autoresponse, which triggered a ticket, etc.

HAHAHAHA Our computers are having a lovely email correspondence without our permission!

I think your system needs some tweaking. ;o)

I will try that now, however I felt you’d be interested in the following:

The error message tells me that there is no user associated with the email address I used (the same one MBT actually sends mail to).

I have not lost my password. I have the one I used to register for the plugin and I have received email at that address.

I am able to login to the author media site. I was NOT able to retrieve my password since I got an error message telling me that no user was associated with that email.

I was able to re-register using my full name and the same PW. I assume I now have two accounts.

I tell you all this by way of suggesting you may have a bug or some cross up. The system did not let me in using a previously confirmed user name and pw, but required that I register again.

Thanks for communicating with Elegant Themes. Divi is new and I’m sure they are still debugging it, so hopefully it will work in the future.

Meanwhile, the latest update for MBT did something unexpected. Now an apparent sidebar shows up on the Author and Genre pages. However it is on the LEFT side and it is not populated by the widgets. Those still appear on the bottom of the page.

Hi Thomas,

I′ve worked with all the theme settings and the default page is with a sidebar. Today I uninstalled MBT, trashed the problem pages. The author the plugin comes with displays the same exact problems, so I don’t think it is in the page creation process, but most likely a theme issues. However it would be great if you could look deeper. A solution would be very much appreciated. I’d really like to showcase your plugin. Thanks!

I am also requesting this feature.