MStin2

Ah, ok thanks, I will try that!

If I reinstall that will it delete all of my content and pictures that are up there? I mean, will I basically have to start over? Or is that what you are saying with the EXCEPT the wp-config and the wp-contents folder? If I left those would the site still look the same I mean?

I got the website back up at least, still can’t log-in..

I had not changed the password in both locations, but I got that down now and at least the site is back up. Still need help loggin-in though, now it says “FILE NOT FOUND” when I try to log in using https://www.betterthanboxes.com/wp-admin.php. It takes me to my site but gives me that 404 page :/

No, I do have access to phpMyAdmin through GoDaddy, and I tried all those steps in the video and now I get an “error establishing a database connection” when I try to go to my site! So, go to https://www.betterthanboxes.com now and it says that. Can’t even get to the log in page now to even TRY to log in. Gosh, I think I screwed this up bad! :/

I went in and changed the password to the phpMyAdmin on godaddy.com and then I followed that video you sent, and now it says “Error Establishing a database connection” when I go to try to log-in using the https://www.betterthanboxes.com/wp-login.php site

We are using Godaddy as our hosting account. I know that’s terrible and I mostly hate them, but I didn’t set it up that way, my business partner did when he went into business :/

Ok, I tried renaming the plug-ins folder on the FTP and that didn’t work :/ I mean, it still took me to the blank page when I signed in.

Anything else I can do?

Yes, I am getting a totally blank page, and no we didn’t change anything before this happened :/

I would send a screen shot if this forum thing would let me, but I don’t see a place to add that.

But, when I click to log-in with my user/pass the page acts like it is going to log-in and then it goes to a completely blank page.

Then when I go to try to recover my password (I thought maybe that would help if I sign in with a different password) then it says I don’t exist with that username or email. The weird part is that I got an email from WordPress on November 20th telling me everything has been updated to 4.0.1

Yeah, when I go to that and try to sign in it takes me to a blank page again.

And when I try to reset my password it says that I don’t exist. It’s just taking me in circles because apparently I don’t exist in the system, even though my website works on the front end, but the back-end I can’t get into.