mtarr

Thanks, Kevin … as I said in my email reply an hour before you wrote “At that stage I pulled the plug, and asked them to go back to their original hosting package. They’ve done that, the DNS has re-pointed successfully, and all the plug-ins now work.”

I’ve sent your information to 34sp, so that they know for next time someone has a problem that PublishPress can be made to work, but the solution came too late for me. My decision to revert was confirmed by the fact that I had discovered a problem with another plug-in that was caused by the greater security settings on the dedicated WP hosting.

Well done for sorting the problem, though. Much appreciated, and gives a good feeling about the product, which I’m obviously still using, though in a different hosting environment.

Thanks for the idea, Riza, but I’d already tried that.

Problem with your idea, Kevin, is that I don’t have access to edit functions.php.

To resolve a PHP version problems, 34sp.com had moved me to their dedicated WordPress hosting package, which is designed for security, and has proved a pain. Not only does PublishPress not work as intended, but earlier today I found a problem with My Calendar … I had two sites with a common calendar, with one calling up the other’s database. I was told this was explicitly disallowed, though there might be a complicated workround.

At that stage I pulled the plug, and asked them to go back to their original hosting package. They’ve done that, the DNS has re-pointed successfully, and all the plug-ins now work.

I’m closing this thread, but I’ll leave my problem page around in case it helps others.

Thanks for all your input.

• This reply was modified 2 years, 2 months ago by mtarr.

Reply from my host:

“Per our previous discussion, this *is* in place, but it’s enabled deeper on the server. This is set here to prevent users from making changes to this as we rely on wp_cron internally to make sure certain things are working, such as cache clearing and WordPress auto-updating.

“So in essence, whilst that does exist in wp-config.php, wp_cron is enabled anyway and as such they shouldn’t outright stop their plugin from working just because it has that in the wp-config.php.”

IOW, it seems as if I’ll have to change hosting platform or stop using the plug-in. Not a happy bunny!

Thanks for the idea, Riza. I’ll pass it to the host technical support guy — with the new hosting arrangement I can’t get access to the file!

I thought I’d take a punt on the latest version (3.2.9) of the plug-in. Having updated after backing up and installing the WP Rollback plug-in, I took the plunge, and everything seems to be OK, with the site working correctly. I haven’t changed the theme, so obviously something else in Joe’s plug-in has been modified and the problem has gone away, at least for now.

Fair comment, Joe. Better to work with today’s technology!. I’ve marked the case as resolved.

I liked Artisteer, though, being a piece of software I could use off-line to create a theme that did what I wanted, and wasn’t too difficult to learn. Based on your knowledge of what works, are there any programs out there that you would recommend as doing a similar job but are less likely to cause you problems?

If you’d rather respond privately on that, my email address for the site is webmaster [at] rosythmethodistchurch [dot] org.uk

Thanks for your help.

Martin

Thanks for coming back so quickly, Joe. I backed up and did what you suggested, and the incompatibility is unfortunately with the theme – even with every plug-in except UpdraftPlus disabled, I get the same problem. However, as soon as I change to the WordPress default theme (2020) the site operates normally with or without all the plug-ins up and running.

My theme + your v3.1.18 work, so, unless you have other ideas, perhaps I should stick with that until I have time to redesign the site – I realise I’ll need to change at some stage to make it look better on mobiles.

I developed my theme using Artisteer theme development software back in 2014, but Nicepage (the latest incarnation of Artisteer) doesn’t yet give me the facilities I want, and I haven’t worked out how to “roll my own” without costing ￡100s for multi-site software plus a steep learning curve. Recommendations on doing that would be appreciated.