mtnmama125

This issue has been resolved. For the record:
It was incorrect database settings probably caused by the upgrade to 3.5 which did not complete correctly.

I haven’t had a chance to try this and I’m heading out of town for 5 days. Can this thread stay open? ps. I checked with my host and they can only do a restore up to 5 days ago. So that option is out. Which means I REALLY have to get this figured out when I return.

Until then..

In a different folder just to test? Is that what you mean?

Or should I totally take the site down and do a reinstall? Ack. This site is pretty big…over 120 pages, lots of mp3 audio files, etc.

(I’m a designer with adequate knowledge of css, php, html, but not much experience with the server and database stuff! This one’s killing me.)

No. With default theme activated, all I see in Admin area is:

On the left:
Dashboard
>home
>updates

Media (which does work…I can upload images)
Users (which I can access…all users set to ADMIN)

<collapse menu

In the main area:
Content boxes for:
Recent Comments
Wordpress Blog
Other wordpress news

That’s it for the entire dashboard area. When I switch to my theme, it is the exact same, except there are four more theme-specific menu items on the left. When I click on these theme-specific menu items, I get “You do not have sufficient permissions to access this page.” error.

I have been toggling between the default theme and my theme after I try things because I can’t really have the site be a white screen. But I do switch to the default theme to try the suggestions. If I need to leave it at the default theme, let me know.

Yes.
Before my initial post, I had disabled them by renaming the folder in ftp. But after your suggestion, I re-activated them via ftp, then disabled in phpmyadmin.

Okay, I deleted those three files and added the line to the wp-config file.
Still nothing.

Should I try asking my host to restore to a previous backup of my entire server files?

I really appreciate the help…

esmi, I did all of the above and the menu items are still missing.

Since I wasn’t sure what all the files were, I only deleted the files in the www folder that I was going to directly replace with the fresh copy of wordpress (1 for 1). Therefore, after deletion, these files/folders remained on the server in the www folder:

cgi-bin (folder)
richardg (folder)
>.ftpquota
>index.html
wp-content (folder)
.htaccess
SermonPodcasts.xml
index.html_
php.ini
php5_error_log (this file is big…2,736,299 and was generated 1-14-13)
robots.txt
wp-app.php
wp-config.php
wp-pass.php
wp-register.php

Seems like maybe I should have deleted some of the wp files, but wasn’t sure which ones were needed to log back in…

Thanks so much for your help!

@esmi…the same thing. I attached it in the screen shot.
I can’t see the Appearance menu, so I have to switch themes via FTP. I changed the name of the theme folder to force it to use default (TwentyTweleve?) theme. I know the theme has switched because the public site goes white and the dashboard loses the theme-specific menu items…but still missing all the rest. (see the bottom section of the screen shot linked above)

Doesn’t seem to be theme-related…

Hi. Thanks for the response! I had already tried each of those things.
I have disabled ALL plug-ins by renaming the plugins folder to ‘plugins.hold’. When I visit the site, I can see that plugins are disabled.

All users are set to ‘admin’. And, I tried adding a new user as an admin and still no access to the missing elements. I also tried replacing the wp-admin and wp-included folders via FTP.

Anyone have any other ideas???? I really really have to get this site fixed! Can’t find ANYTHING helpful in the knowledge base!
Thanks!!

Bumping this to see if ANYONE can help me! My admin menu items are still missing!
You can’t see the problem on the site…it’s in the dashboard/admin section.

Since the last post, I’ve tried switching to twenty eleven and that did not work. I downloaded the theme fresh and reinstalled…still did not work. Post, Pages, Appearance, Plugins, Tools….all still missing!

Does anyone have any idea what could be causing this? Or where I should go from here? Any suggestions would be greatly appreciated!!

Thanks!

I’m happy to provide a screen capture to illustrate the issue…but I’m not sure how to do that on this forum.