Muette

Is the update you released just now, ok to use?

2.10.0 worked immediately… the only problem is i am now seeing double – two HcAPTCHA BOXES where I programmed only one

https://prnt.sc/trK-rG3MVtTB

Awesome! & I found a bug!

TY very much!!

I have a new account with you now.

The problem has been that Forminator states the domain name should be listed at the time of generating the keys – and when you provide a set of test keys, there is no opportunity to do that. I had to generate a second site, per domain, and a second set of keys.

I have now tried those in test mode.

hCaptcha says I have a valid config – and Forminator settings display your module, but if i activate integration, this breaks my whole contact page. If I deactivate integration, I cannot see the hCaptcha box. So have no way to tell if hCaptcha is working properly on my staging site or not.

At wits end, really don’t want to go back to GCaptcha if I can avoid it.

• This reply was modified 1 year, 3 months ago by Muette.

Thank you for your prompt assistance. The remaining issue is that the Hcaptcha test image still does not appear when I publish forms from the staging environment to test them – although your general interface still says it is a valid configuration and I can preview the image client side when testing. Just can’t see it anywhere else!

Oh ok – thank you…. So at the moment I am working on the staging site – so I should persist with the test keys there (assume that is the one that is greyed out) and then on the live site, simply input the correct keys?

Also, on staging, should I activate the integration with Forminator switch?

And finally, on the staging site, I have made the above changes but the HCAPTCHA graphic does not display? This was what started this whole journey…. shouldn’t I at least see the test image?

• This reply was modified 1 year, 3 months ago by Muette.
• This reply was modified 1 year, 3 months ago by Muette.

I am using Forminator with Hcaptcha, so it asks for the Hcaptcha API keys – I have input the correct ones. (Sorry if my terminology was not clear.)

It says the config is valid too.

The site key is greyed out on your interface and I cannot input the new key there:-(

Thank you – entering the new keys in the General Settings page was exactly what I tried to go – and it won’t let me!!

And now it has broken my Forminator contact forms. Great!

Please advise what to do urgently. The only option I have it seems is to delete my Hcaptcha account and start again…

I should add, Forminator has the correct key but the Hcaptcha settings in wordpress – your interface – still show the old key and I cannot shift it: not even with purging cache, cookies or reinstallation! Help please urgent.

Thanks, the situation was urgent so I ended up re-creating the page. I’m sorry but I didn’t record an error message at the time, but will do so in the future. Appreciate you responding – really love your plugin… wish you had a vanilla base theme to go with!

• This reply was modified 1 year, 4 months ago by Muette.

Thank you – I was hoping for a miracle.

I’m sorry I should have been clearer – my accordion is situated on a tab. I tried what you suggested, linking to an anchor in the accordion, but it does not work within that context.

Hope this helps.