mugofcoffee

I have solved the issue with duplicate bookings – if the Your Google calendars salon setting is left on a specific calendar in my list, then it will duplcate to that cal. I have changed this to “choose among your calanders” and its fine.

but still have the deletion problem. Is there something in the google OAuth that has changed or is not right? Not sure how to resolve other than manually checking any deletion emails.

not sure what a video will show??

We have deleted the google OAuth and started with new OAuth. but we now have a new issue whereby a customer booking will apply on the correct calendar, but will also duplicate on 1st calendar.

I.e we have 5 calenders in google – the system will auto book on calenders 2-5 as required, but will now also add a duplicate on calander 1.

If we then cancel the booking via the email link provide to the customer, it will delete the duplicate on calander 1, but not on the correct calander it was applied to.

If I book in backend, then it will create 2 of the same booking on the relevant calander.

But neither will delete the correct booking is this is set as cancelled or deleted fully

• This reply was modified 14 hours, 25 minutes ago by mugofcoffee.
• This reply was modified 14 hours, 18 minutes ago by mugofcoffee.

Perfect thanks – now goes in order that I have listed them in the assistant view

perfect – thanks

Version 10.4 has solved the alignment iisue. The times are also now all aligned to the bookings as well.

The only odd thing is that the assistants are now reversed on the calandar….so it goes 5,4,3,2,1 rather than 1 – 5 as previous. I even tried changing the order in the assistants menu, but that didnt change this.

yes – and I have checked again that it was cleared.

Running via Firefox v127.0

i also tested on a new install of chrome and does exactly the same

• This reply was modified 5 months, 1 week ago by mugofcoffee.

I have installed revised version….it has changed it a bit, but still not right – also the times are out as the booking is for 10:30 and not 9:30. is this the issue you are looking at on another thread!?

now looks like this https://paste.pics/R77VT

The google calendar is correct and looks like this https://paste.pics/R77WG

Yes – https://paste.pics/R74XC

we have boss 1, 2, 3, 4, 5 as saved assistants – The bookings are for 2, 3, 4, and 5 at 10:30am

It is showing 3, 4,5, and ther are bookings at 11:30 on 3, 4, &5 but there is clear overlap in displaying these

• This reply was modified 5 months, 1 week ago by mugofcoffee.
• This reply was modified 5 months, 1 week ago by mugofcoffee.

I have also just noticed that the times do not align with the booking in the day view either for any booking.

We found the same too after recent WP upgrade – the only fix we have found is a whole new theme as we have found out that our theme hasnt had an update in sometime.

Salon no longer works with the Elementor Plugin following update to WP 6.4.1. The only way around this is to revert the booking page to WordPress editor.

We show 2 services on front end booking form – a 1hr duration and a 2 hr duration. The page doesn’t show the tick boxes, and the 1 hr duration service lists Duration as 2 hours !?

Salon v8.8.2 – Elementor 3.17.3

we think we have found issue – the Elementor plugin is hiding stuff. Was working fine previously, so something has changed in the WP upgrade as the only way around is to revert to old WP version or deactive elementor as even if I rollback to old version of salon it wont fix issue.

• This reply was modified 12 months ago by mugofcoffee.

we had that issue last year around november when g**gle changed stuff

remember that the emails are not sent via salon, they will go through wp using your email/domain provider.

Our issue was with gmail only and our domain provider just added a dkim or something to our domain and it worked the next day.

yes we get the same every few weeks..in fact i just checked ours and there were no more available after next week for no apparent reason.

…..I have raised it but seems to get ignored.

if you go to settings, booking rules and just hit update settings it seems to solve the issue. I have to check ours each week!

• This reply was modified 2 years, 5 months ago by mugofcoffee.

we have had customers saying the same – Friday 18th was not available to book.

I just went in to the booking rules and turned off Friday, then turned it back on in the “On-line booking available days”

• This reply was modified 2 years, 9 months ago by mugofcoffee.