mulberrycrush

Hi Siteground, stop posting here, this is a host issue not a WP issue.
I will post the results on all the trustpilots etc, but this is a WP support site and there ain’t nothing wrong with WordPress.

So it turns out to be high bot traffic and what we should call “spam” traffic causing the high CPU usage. After two days of arguing I was forced to implement the WP-cron hack and the heartbeat mod, however this had no impact on the high CPU usage. As it turns out, there was another bot flood just after I implemented the fix which put the CPU usage through the roof again.

Net result is, all cache systems I can implement, CDN (inc system protection to check if the request is human), Super-Cacher, Dynamic Cache, Memcached, Autoptimize, .htaccess restrictions, lazy loading and expire timers and now with the WP Cron bypass and the heartbeat mod makes no difference.

That’s a lot just to get a CMS to run well and all on a host who is No.1 for WP, as they claim.

I appreciate attacks can take the best of sites down, but this wasn’t DDOS, this was high crawler activity etc. Now I have resource restrictions and alerts for CPU abuse advising I should upgrade hosting.

This isn’t WP, this is Siteground, we could have just blocked and restricted traffic instead of chopping away at WP. Instead the traffic was misidentified several times.. The support ticket is long but WP is redeemed, though 2 days of no progression on my companies site. The host seem to just let the traffic flood in and demand the end user takes action to optimize or pay up.

Any recommendations for a good WP host?

• This reply was modified 8 years, 6 months ago by mulberrycrush.

Hi Ivan,

1898755

After about 15 hours Siteground have confirmed it’s WordPress’s fault and not the Siteground pricing set up.

I appreciate your contacting me on this, though I think it’s a little too far gone. I need to remove the WP Cron or my account will be suspended.

Regards

Thanks Luke, that’s the settings I use

Thanks Steve. I have the CDN and Super Cache on too, in fact I have spent the last 3 months optimising and testing my site with some very good improvements.

I agree about the China thing, but Siteground are just insistent I reduce my CPU usage, when is just mental.

I have checked and scanned, from what I can see there is no compromise. Other than the support from Siteground, it’s my main concern, we’ll see what comes back from them.

Thanks for the clear info too, I suspected that WP-Cron etc was core to WP, I’m a bit fed up of switching WP code off because the hosts say its causing issues.

Hi

wasn’t aware 3 weeks was too old, is there a link to guidelines?

Thanks

Are these posts moderated?

Hi, just having a terrible time with Siteground, high CPU etc.. seems like a scam

This has happened to me as well, wa this resolved?
Thanks

Jim